Director - Corporate Enablement - CM5

Role Purpose

Corporate Enablement Leadership & Service Delivery

• Lead the planning, coordination, and continuous improvement of all corporate support services
• Act as the single point of accountability for on-site corporate service delivery, ensuring alignment with operational and programming requirements
• Define service priorities, workflows, and escalation mechanisms to ensure responsiveness and efficiency
• Ensure corporate functions enable operations, particularly during peak periods and major events
• Oversee Cultural Ecosystem responsibilities as part of corporate enablement, including liaising with relevant government entities and external groups in line with prior meeting discussions.

Human Resources Operations

• Oversee end-to-end on-site HR operations, including onboarding, workforce mobilization, employee relations, and HR administration
• Coordinate closely with Group HR on recruitment, manpower planning, policies, and employee lifecycle processes
• Ensure workforce readiness for large-scale events, including seasonal hiring, temporary workforce, and contractor integration
• Monitor workforce metrics (headcount, turnover, engagement) and support leadership with insights and actions

Finance Coordination & Budget Management

• Support development and consolidation of departmental budgets in coordination with Finance and functional leads
• Monitor operating expenses across functions and ensure adherence to approved budgets
• Track financial performance, identify variances, and support corrective actions
• Ensure timely submission of financial data, forecasts, and reports to Group Finance
• Drive financial discipline across departments through structured processes and controls

Procurement & Vendor Management

• Lead coordination of procurement activities across the asset, ensuring alignment with operational timelines
• Work with Group Procurement to source, evaluate, and onboard vendors and service providers
• Oversee vendor lifecycle management, including performance tracking, renewals, and issue resolution
• Ensure compliance with procurement policies, contract terms, and governance requirements
• Support large-scale event procurement needs, including rapid sourcing and mobilization

Legal & Governance Compliance

• Coordinate all legal requirements, including contract reviews, agreements, and regulatory compliance
• Ensure all activities across the asset adhere to governance frameworks and policies
• Identify and mitigate operational, contractual, and compliance risks
• Maintain documentation and audit readiness across all corporate processes

IT & Systems Administration (On-Site Enablement)

• Oversee administration of on-site systems (e.g., HRIS, access control, workforce systems)
• Act as the primary interface with Qiddiya Technology for system support, upgrades, and issue resolution
• Ensure availability and functionality of systems supporting staff and operations
• Support implementation of digital tools to improve operational efficiency

Administration & Office Management

• Lead administrative operations, including documentation, reporting, approvals, and internal processes
• Ensure structured and efficient management of records, communications, and workflows
• Oversee office management, logistics, and internal coordination functions
• Maintain high standards of operational discipline and organizational effectiveness

Cross-Functional & Group Alignment

• Act as the key liaison with support functions (HR, Finance, Procurement, IT, Legal)
• Work closely with Operations, Programming, and Commercial teams to anticipate and support their corporate needs
• Ensure alignment between Group policies and on-ground execution realities
• Facilitate issue resolution across functions and drive cross-functional collaboration

Performance Management & Continuous Improvement

• Define KPIs and service levels for corporate support functions
• Monitor performance and identify improvement opportunities
• Drive process optimization and efficiency initiatives across corporate services
• Ensure scalability of corporate services to support asset growth

Key Success Metrics

• Timeliness and effectiveness of corporate support services
• Compliance with governance, financial, and legal requirements
• Budget adherence and cost control
• Efficiency of procurement and vendor coordination
• Internal stakeholder satisfaction

Required Skills & Competencies

• Strong experience in facilities and asset management
• Knowledge of MEP systems and infrastructure management
• Vendor and contract management capability
• Understanding of asset lifecycle management and maintenance planning
• Ability to coordinate with operational and event requirements
• Problem-solving and technical decision-making skills

Profile

Experience

• overseeing both permanent and temporary infrastructure
• Strong understanding of:
• o MEP systems
• o Utilities management
• o Building systems and infrastructure
• Experience of managing technical teams and contractors

Experience

Experience

Experience

Experience

Experience

Experience