Director, Business Systems Analysis

Overview

Key Responsibilities

• Lead the strategy, configuration, and maintenance of Workday Time Tracking and Absence Modules with minimal oversight, serving as the primary technical authority for these systems - additional Workday module experience/expertise is a plus
• Design, implement, and optimize time tracking and absence policies and procedures aligned with business objectives and regulatory requirements
• Develop and maintain product roadmaps for time and absence functionality, identifying enhancement opportunities and prioritizing initiatives based on business value and technical feasibility
• Work independently to scope projects, build comprehensive timelines, and manage deliverables from conception through implementation
• Partner with cross-functional stakeholders including HR, Legal, Payroll, and business leaders to gather requirements, build consensus, and drive system enhancements
• Provide expert-level system support and troubleshooting for complex time-related issues, escalating only when necessary
• Generate, analyze, and present reporting insights related to time and absence to drive data-informed decision-making
• Translate complex technical concepts into business-friendly terms, enabling stakeholders at all levels to understand system capabilities and limitations
• Proactively monitor Workday functionality, updates, and new features related to time and absence, assessing impact and recommending adoption strategies
• Develop and maintain comprehensive documentation for time tracking processes, system configurations, and business rules
• Identify, propose, and implement process improvements that enhance user experience, increase efficiency, or mitigate risk
• Mentor junior team members and serve as an escalation point for complex technical challenges

Required Qualifications

• 7+ years of experience with Workday, including significant experience with Time Tracking and Absence modules - Experience leading Workday time tracking and absence deployments is strongly preferred
• Bachelor's degree in Business Administration, Human Resources, Information Systems or equivalent experience
• Proven track record of working independently on complex projects with minimal supervision
• Demonstrated experience developing roadmaps, managing timelines, and delivering projects on schedule

Desired Skills & Capabilities

• Advanced analytical and problem-solving skills - ability to independently analyze complex data sets, identify trends and anomalies, synthesize findings, and make actionable recommendations that drive business outcomes
• Exceptional communication and stakeholder management skills - must excel at partnering with senior leaders and business users across varying levels of technical proficiency. Ability to influence without authority and build consensus across diverse stakeholder groups is essential
• Strong business acumen with the ability to connect technical solutions to organizational goals and articulate return on investment
• Expert proficiency in data analysis and reporting, including the ability to independently design reports that address specific business questions and proactively identify metrics that matter
• Ability to interpret complex policy documents and translate them into precise Workday time configurations, while identifying policy gaps or ambiguities that require stakeholder clarification
• Highly detail-oriented with demonstrated ability to self-manage quality assurance, anticipate downstream impacts of configuration changes, and maintain accuracy in a high-stakes environment
• Strategic thinking capability - able to see beyond immediate tactical needs to identify long-term system optimization opportunities
• Self-directed and proactive - comfortable operating with ambiguity, making informed decisions independently, and knowing when to seek input versus when to drive forward
• Customer service excellence with a delivery-focused mindset - proven ability to build and maintain trusted advisor relationships with internal customers, consistently adding value and striving for excellence in every interaction