Director, Business Development, Growth Segments
Role Overview
Growth Segments develops digital ecosystems and solutions for low-income consumers, micro-merchants, and cash-predominant sectors.
The role develops commercial opportunities and scalable payment offerings across underserved segments and multiple geographies.
The position reports to the VP Sales, Growth Segments.
Key Skills for This Role
Full Job Posting
Role overview
Growth Segments develops digital ecosystems and solutions for low-income consumers, micro-merchants, and cash-predominant sectors.
The role develops commercial opportunities and scalable payment offerings across underserved segments and multiple geographies.
The position reports to the VP Sales, Growth Segments.
Responsibilities
- Identify and develop business opportunities in underserved and cash-intensive sectors.
- Lead initiatives in financial inclusion, small-business digitization, rural commerce, agriculture, and digital payments.
- Manage complex sales cycles from origination through solution design, negotiation, and launch readiness.
- Combine Mastercard products and capabilities into integrated value propositions.
- Partner with product teams on value propositions, business cases, pricing, implementation roadmaps, and scale-up plans.
- Adapt global priorities to local markets and manage relationships with clients, partners, and ecosystem organizations.
- Coordinate cross-functional teams and develop senior-level proposals and commercial materials.
- Track pipeline, risks, dependencies, and market insights; support repeatable commercial models.
Candidate profile
- Strong global or regional sales, business development, market development, or commercialization experience in payments, financial services, technology, or adjacent sectors.
- Experience shaping initiatives and business cases and taking concepts from incubation through commercial scale.
- Experience managing complex multi-geography sales cycles and aligning stakeholders.
- Understanding of issuing, acquiring, acceptance, digital payments, data, and technology-enabled solutions or comparable capabilities.
- Ability to work across diverse customer profiles, teams, markets, cultures, and regulatory contexts.
- Strong executive communication, storytelling, ownership, commercial discipline, and cross-functional collaboration.
Security responsibility
Follow security policies, protect the confidentiality and integrity of accessed information, report suspected security violations, and complete required security training.
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