Direct Support Professional
Full Job Posting
This role is responsible for delivering compassionate, person-centered care while supporting residents in achieving their individualized goals in a safe, structured, and therapeutic home environment.
The DSP works closely with the Lead Staff, Administrator, Assistant Administrator, and clinical team to ensure high-quality services and compliance with all applicable regulations, including California DDS, Title 17, and Title 22 licensing requirements .
Direct Care & Resident Support
- Provide hands-on support with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, feeding, and mobility assistance
- Support residents in daily routines, community integration, and skill-building activities
- Implement Individual Program Plans (IPPs) and behavior support plans as directed
- Provide supervision and support in a structured residential setting
- Promote independence, dignity, and person-centered care
Behavioral Support
- Support individuals with behavioral challenges using approved de-escalation and redirection techniques
- Implement behavior intervention strategies as trained and directed by the clinical team
- Observe, document, and report behaviors, triggers, and interventions
- Maintain a calm, therapeutic environment to help prevent escalation
Health & Safety
- Monitor residents’ physical, emotional, and behavioral well-being
- Maintain a clean, safe, and organized home environment
- Follow medication support procedures and health protocols as assigned
- Respond appropriately to emergencies, incidents, and crisis situations
- Follow infection control, safety, and emergency procedures at all times
Documentation & Compliance
- Complete daily progress notes, data collection, and incident reports accurately and timely
- Ensure documentation meets DDS and Community Care Licensing standards
- Report concerns, incidents, and resident updates to supervisory staff promptly
- Follow all company policies, Title 17, and Title 22 regulations
Team Collaboration
- Work collaboratively with Lead Staff, supervisors, clinicians, and fellow DSP team members
- Attend required trainings, staff meetings, and in-service education
- Support smooth shift transitions through effective communication
Required
- High School Diploma or GED
- Experience working with individuals with developmental disabilities, behavioral health, or residential care preferred
- Valid California driver’s license and reliable transportation
- Ability to pass background clearance requirements
- CPR/First Aid certification (or ability to obtain upon hire)
- Ability to work flexible shifts, including weekends, holidays, and overnight shifts if needed
Preferred
- Previous experience in ARF, ICF, SLS, ILS, or behavioral health settings
- Experience working with individuals with complex behavioral needs
- CPI, Pro-ACT, or crisis intervention training preferred
Physical Requirements
- Ability to stand, walk, bend, and assist residents throughout the shift
- Ability to lift, transfer, and support residents as needed
- Ability to safely respond during behavioral crises or emergency situations
About ACES MANAGEMENT
California developmental-disability services provider supporting adults with behavioral, physical, and cognitive disabilities in residential settings.
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