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Digital Website Channel Manager - Senior Associate

JPMorgan Chase
Columbus, USA
Full-time
Manager · 4+ years experience
Onsite
Discovered 3 days ago

Full Job Posting

Job Responsibilities:

  • Own end-to-end delivery for Local listing (Advisor, Office, Branch) website initiatives—from intake and requirements through creative development, build, launch readiness, and ongoing optimization.
  • Coordinate cross-functional delivery across Marketing, Field Marketing, Design, Data & Analytics, Product, Technology, and channel execution partners to ensure pages are compelling, accurate, on-brand, and trackable.
  • Partner with internal stakeholders, product marketing partners and design partners to develop and implement optimizations across the ecosystem.
  • Manage agency and vendor relationships supporting content creation, website development, and design—scoping, timelines, launch readiness, issue escalation, and process improvement.
  • Navigate required workflows, systems, and controls to secure appropriate approvals and ensure compliant delivery.
  • Provide clear stakeholder updates, highlighting results, risks, dependencies, and opportunities for continuous improvement.

Required qualifications, capabilities, and skills:

  • Demonstrate 4+ years of experience in digital marketing delivery, campaign execution, website program/project management, and/or related roles
  • Experience with vendor/agency management and website design/development projects, including timelines, quality control, and issue resolution/escalation.
  • Ability to execute detailed delivery while adhering to defined processes, approvals, and strict controls.
  • Excellent communication and collaboration skills; ability to influence and partner effectively across Marketing, Product, Analytics, and Legal/Regulatory/Compliance.
  • Ability to manage multiple projects and deadlines in a fast-paced environment.
  • Bachelor’s degree (or equivalent experience) in Marketing, Communications, Business, or a related field.

Preferred qualifications, capabilities, and skills:

  • Experience in financial services and/or investment marketing.
  • Agency-side experience supporting campaign and/or digital experience development and execution.

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