Digital Task and Project Support Lead
Role Overview
Supports internal and client-facing digital delivery teams in implementing digital services across sectors, with particular emphasis on environmental work.
Combines task management, client and internal project engagement, and hands-on digital solution deployment.
Partners with digital project managers and delivery leads to turn operational challenges into delivery plans and meet scope, budget, and client expectations.
Key Skills for This Role
Full Job Posting
Role overview
Supports internal and client-facing digital delivery teams in implementing digital services across sectors, with particular emphasis on environmental work.
Combines task management, client and internal project engagement, and hands-on digital solution deployment.
Partners with digital project managers and delivery leads to turn operational challenges into delivery plans and meet scope, budget, and client expectations.
Work arrangement
- Hybrid role based in Toronto or Calgary, with two days per week in the office.
Responsibilities
- Manage digital tasks on environmental projects and support scope, schedule, quality, risk, and stakeholder expectations.
- Coordinate client and multidisciplinary requirements discussions, translating needs into actionable outcomes.
- Promote digital governance, security, and data-management standards; use ChatGPT, Claude, and Gemini for delivery work and validate outputs.
- Support adoption of digital analytics, optimization, automation, and decision-support tools; plan adoption with technical and non-technical teams.
- Identify and document digital opportunities, use cases, and follow-on growth opportunities with existing clients and emerging technologies.
- Track and report adoption and usage metrics, support market growth targets, and contribute to proposal writing.
Qualifications
- Bachelor's degree in Information Systems, GIS, Computer Science, Business, or a related field.
- Two to four years of digital solution delivery or enterprise system implementation experience in environment, utilities, or adjacent industries.
- Experience leading client conversations, supporting project managers, building data visualizations, and gathering requirements.
- Strong communication with client, project leadership, and technical audiences; ability to translate technical concepts into business value.
- Demonstrated measurable outcomes such as improved efficiency, cost savings, or service delivery.
- Preferred: Agile sprint or scrum experience, proposal support, project-management training or certification, and web-solution or UX scoping knowledge. Web-based solution delivery experience is a plus.
Compensation
- Posted base salary range is CAD 85,000 to CAD 100,000 per year. Individual pay depends on work location and job-related skills, experience, education, and training.
About Jacobs
Jacobs delivers work across areas including cities, environments, mission-critical outcomes, operational advancement, scientific discovery, and manufacturing.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Jacobs
Data Analyst (D&D UK)
London, GBR
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery
Data Analyst (D&D UK)
Glasgow, GBR
Jacobs is seeking a Data Analyst to turn complex programme and business data into reliable, decision-ready insight for clients. The role applies statistical methods, Python, SQL, and analytical communication skills; fami
Data Analyst (D&D UK)
Manchester, GBR
Jacobs is seeking a data analyst to turn complex client and programme data into reliable evidence for decision-making. The role combines statistical analysis, reproducible Python and SQL workflows, cloud data platforms,
Senior Business Analyst
London, GBR
Jacobs is seeking a Senior Business Analyst to lead analysis across client programmes and transformation work. The role requires significant business analysis experience, strong stakeholder facilitation, analytical skill
Facility Support
, IND
Jacobs is seeking facility support to assist with day-to-day office operations, which may include reception, mail handling, maintenance, supplies, access management, and driver duties. The specific tasks depend on role a
Associate Civil/Conveyance Design Engineer
, IND
Jacobs is seeking a civil/conveyance design engineer to deliver technical design and coordinate multidisciplinary infrastructure projects. The role requires 5–10 years of consulting experience, a civil engineering degree
Business Analyst
London, GBR
Jacobs is seeking a Business Analyst for its Digital Advisory team to help clients understand needs, improve processes, and deliver change and transformation outcomes. Candidates need project or programme business analys
Project Manager - Drinking Water
Toronto, CAN
Location Toronto, Ontario, Canada Capabilities Project Management Office Setup Hybrid Job ID #48122 Industry Water At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for
Data Analyst (D&D UK)
London, GBR
Data Analyst (D&D UK)
Glasgow, GBR
Data Analyst (D&D UK)
Manchester, GBR
Senior Business Analyst
London, GBR
Facility Support
, IND
Associate Civil/Conveyance Design Engineer
, IND
Business Analyst
London, GBR
Project Manager - Drinking Water
Toronto, CAN