Facility Support

Role overview

Reception and office services

• Answer and direct calls; greet visitors, determine their needs, and direct them to the appropriate person.
• Complete visitor management tasks, including reviewing the Office Safety Induction Presentation.
• Maintain visitor sign-in and sign-out records and distribute and collect access badges.
• Support building access control and maintain a safe, healthy, secure office.
• Maintain contact lists and an organized front office; manage conference room schedules and assist with meeting setup.
• Process mail, packages, postage, registered-mail records, shipping requests, and mass mailings in line with applicable legislation.

Facilities operations and maintenance

• Respond to facility maintenance and repair requests and ensure routine building or equipment servicing is completed.
• Maintain equipment manuals and logs; purchase and stock office supplies according to cost-charging guidelines.
• Coordinate repairs with property management or external providers and assist with facility management and appearance.
• Assist with facility health, safety, security, environmental, and office sustainability tasks.
• Create or order identification badges and manage building or suite access cards.
• Coordinate office box storage and retrieval, maintain floor plans and office information, and track utilization or facility data as requested.
• Support renovations, office moves, furniture changes, and local daily operations; back up and cross-train with the Facility Lead.

Driver duties in India or Middle East

• Serve as office courier to government departments, offices, or sites for document collection and submission.
• Collect bank guarantees and bid bonds when requested.
• Shuttle employees for meetings, project visits, airport trips, or other business purposes; support the local facilities team.

Role expectations

• Responsibilities may involve bending, stooping, walking, pushing, lifting up to 50 lbs., climbing stairs or ladders, sitting for long periods, and typing.
• Some custodial tasks may include office and break-room or kitchen maintenance.
• Dependable, punctual attendance and appropriate use of resources and tools are expected; ability to assist in an emergency is noted.

Workplace

• The role is office-based and onsite.
• Onsite employees are expected to attend a Jacobs workplace full-time as required by the nature of the role.