Digital Solution Specialist

Role overview

Responsibilities

• Work with business users and subject matter experts to understand processes, clarify needs, and define requirements and success measures.
• Contribute to solution design and own small-to-medium solutions or work packages from analysis through implementation and support.
• Configure and develop applications, workflows, forms, reports, automations and data solutions using low-code platforms, SQL and suitable technologies.
• Support data modelling, database development, interfaces and system integrations, including APIs.
• Plan and perform functional, exploratory and technical testing, resolve defects and support reliable releases.
• Prepare UAT, coordinate business participation and help users validate solutions against agreed needs.
• Develop user guidance, deliver training and provide practical adoption and user support.
• Maintain solution, process, support and technical documentation through the lifecycle.
• Support deployment, post-go-live stabilisation, troubleshooting and ongoing improvement.
• Apply source control, peer review, change control and reusable design; observe company internal controls.

Minimum requirements

• Approximately 2 to 4 years of relevant experience in digital solutions, application delivery, systems analysis, automation, low-code development, business systems or a related field.
• Relevant tertiary qualification, technical certification or equivalent practical experience.
• Experience supporting design, configuration, development or improvement of business applications or digital solutions.
• Practical experience in at least one technical area, such as SQL, low-code platforms, Power Apps, Power Automate, Appian, scripting, programming, APIs or integrations.
• Experience testing business applications, clarifying user needs, validating outcomes and supporting adoption.
• Strong written and verbal English communication and ability to produce clear user and solution documentation.
• Problem-solving, organisation, communication, interpersonal and computer skills, including Microsoft Office and Windows.
• Ability to prioritise work and contribute as part of a team, with or without supervision.

Preferred experience

• Appian developer experience; Microsoft Power Platform, including Power Apps and Power Automate.
• SQL database development, data integration, APIs or workflow automation.
• Source control and structured development, testing and deployment practices.
• ERP or MRP systems, manufacturing, supply chain or operational business processes.

Candidate attributes

• Practical, analytical approach to business and technology problems; curiosity about technology and motivation to develop hands-on skills.
• Able to translate user needs into clear outcomes and communicate with business users and technical colleagues.
• Takes ownership, follows through, escalates risks appropriately, learns quickly and responds constructively to feedback.
• Collaborative, organised, attentive to detail, reliable and flexible in a changing environment.
• Self-motivated and able to use initiative while working independently and with a team; committed to ongoing development and customer service.

About EnerSys