Digital Solution Engineer - Nonprofits
Role Overview
As a Solution Engineer, you’ll act as a trusted advisor to customers across the US — demonstrating Salesforce’s power, shaping go-to-market strategies, and creating assets to support the broader team.
You'll play a crucial role in developing innovative solutions for complex technical and digital marketing requirements.
This role collaborates with sales, professional services, product, as well as prospective and existing customers.
Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solution Engineer must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical.
The highly respected role of the Solution Engineer generally focuses on the following key areas:
• Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to digital marketing, to then develop a solution and roadmap for the success of the customer.
• Build: Showcase through software demonstrations and rapid prototyping how connected experiences come to life with the Salesforce Marketing Cloud. This includes the delivery of executive-level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
• Deliver: Deliver an engaging and coherent presentation that connects complex technology to C-level audiences with persuasive story-telling.
• Learn: Stay up-to-date on product development and roadmap, industry trends, and industry news.
Full Job Posting
Requirements
- Experience: 5+ years of experience in solution engineering, with a strong focus on marketing technology and customer engagement solutions, including at least 5 years as a domain expert in personalization, loyalty, or marketing technology.
- Proven track record of driving ACV growth through Martech solution selling, with a focus on personalization and loyalty for Enterprise customers.
- Strategic Vision: Ability to develop and articulate a strategic vision for leveraging Marketing Cloud capabilities to drive business outcomes and enhance customer experiences.
- Thought Leadership: Demonstrated ability to provide thought leadership in the marketing technology space influencing industry trends and best practices through presentations, white papers, or participation in industry events.
- Cross-Functional Collaboration: Proven experience working collaboratively with cross-functional teams, including sales, product management, and customer success, to deliver comprehensive solutions that meet client needs.
- Enterprise Expertise: Previous experience as an Enterprise Specialist Solution Engineer for a CRM company or similar technology
- Technical Proficiency: Strong technical understanding of data-driven solutions and the ability to design high-level architecture that meets business needs.
- Industry Knowledge: Background and passion in non-profit management and operational roles, including understanding of industry trends.
- Exceptional Presentation Skills: Excellent presentation abilities, with a talent for storytelling that captivates and informs stakeholders at all levels.
- Creative Problem Solver: A self-starter who is highly creative and capable of leading and prioritizing effectively in dynamic environments.
- Communication Skills: Solid verbal, written, presentation, and interpersonal communication skills to facilitate collaboration and problem-solving within teams.
- Team Collaboration: Ability to work both independently and as part of a team to address technical challenges across varied environments.
- A Computer Science Degree.
- -
- 5+ years of experience in solution engineering, with a strong focus on marketing technology and customer engagement solutions, including at least 5 years as a domain expert in personalization, loyalty, or marketing technology.
About Salesforce
Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises where humans and agents drive success together through a unified AI, data, and Customer 360 platform.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Salesforce
Agentic People Service Lead, Employee Success Operations - APAC (Individual Contributor)
Hyderabad, IND
Senior Salesforce Technical Consultant/Developer (Health Cloud/ Coms Cloud / Fins )
Hyderabad, IND
Agentic People Service Lead, Employee Success Operations - APAC (Individual Contributor)
Hyderabad, IND
Principal Solution Engineer
Riyadh, KSA
Salesforce seeks a Principal Solution Engineer (presales consultant) to lead the technical side of the sales cycle in Riyadh. You will translate customer needs into compelling Salesforce solutions, build and present demo
Agentic People Service Lead, Employee Success Operations - APAC (Individual Contributor)
Hyderabad, IND
Salesforce Innovation Center Senior Analyst
, GBR
Salesforce Innovation Centre Strategist
, GBR
Senior Salesforce Technical Consultant/Developer (Health Cloud/ Coms Cloud / Fins )
Hyderabad, IND
Salesforce Innovation Centre Strategist
, GBR
Salesforce Innovation Center Senior Analyst
, GBR
Agentic People Service Lead, Employee Success Operations - APAC (Individual Contributor)
Hyderabad, IND
Principal Solution Engineer
Riyadh, KSA
