Digital Marketing Manager at Conrad Dubai

Role overview

Digital campaigns and platforms

• Develop digital strategies aligned with commercial objectives, brand positioning, and revenue targets.
• Plan and optimize paid campaigns on Google Ads, Meta, LinkedIn, and other platforms.
• Promote rooms, restaurants, brunches, pool, spa, wellness, events, gift cards, and e-commerce through seasonal and ongoing campaigns.
• Manage audience targeting, remarketing, A/B tests, budgets, and conversion optimization.
• Improve third-party platform listings, content, offers, visibility, and bookings with Revenue Management and Commercial teams.
• Manage spa campaigns and booking platforms; optimize SevenRooms reservations for dining, brunches, and pool experiences.
• Generate and track event and group-booking leads through to confirmed business.
• Maintain accurate websites and digital platforms, compelling visuals, current offers, and seamless booking journeys.
• Improve WhatsApp campaigns and enquiry handling; track conversations, bookings, conversions, and attributed revenue.
• Deliver targeted email campaigns, newsletters, and guest re-engagement while maintaining database accuracy and consent compliance.
• Coordinate paid and organic social content with Marketing and creative teams; monitor digital listings, search visibility, and guest feedback.
• Track campaign performance and report on conversions, revenue attribution, ROAS, ROI, CPA, and CPL; provide recommendations and budget updates.

Role expectations

• Align digital campaigns with Hilton brand standards and applicable privacy requirements.
• Collaborate with Marketing, Commercial, Revenue Management, Sales, F&B, Spa, and Operations teams.
• Identify digital technologies, hospitality trends, competitor activity, and opportunities to improve engagement and commercial performance.
• Ensure digital touchpoints reflect Conrad Dubai’s luxury positioning and support seamless guest journeys.

About Hilton

Benefits

• Hilton lists discounted travel, eligible paid parental leave, crisis concierge support, and mental health resources; availability varies by location and plan terms.