Digital & Innovation SME
About This Role
- Strong technical fluency to engage credibly with IT on architecture decisions, API design, system integration complexity, cybersecurity requirements, and vendor capability assessment, without requiring engineering execution skills
- Experience conducting RFP processes, evaluating and onboarding digital vendors, and managing vendor delivery including SLA monitoring and technical due diligence
- Familiarity with SAMA digital banking regulations, Vision 2030 digital financial infrastructure objectives, and compliance requirements relevant to open banking, digital payments, and fintech partnerships in the KSA market
- Strong cross-functional collaboration skills with the ability to align Digital, IT, Compliance, Finance, Marketing, and Operations teams around shared digital delivery goals and initiative timelines
- Proven experience in mobile banking product management including backlog definition, sprint planning, feature prioritization across quick wins and strategic phases, and weekly release management in agile delivery environments
- Experience working with mobile digital lab environments and vendor-led delivery models including stable API-ready core systems, cloud infrastructure readiness, and UX/UI optimization for adoption and stickiness improvement
- Ability to track and interpret mobile performance metrics including monthly active users, app stickiness, digital product sales penetration, NPS, adoption rates, and drop-off patterns to drive iterative improvement
- Experience structuring and managing third-party fintech partnerships including commercial model design, SLA definition, onboarding workflows, and partner support operations across EMI-licensed and non-licensed entities
- Strong understanding of open banking API architecture including API packaging, pricing tiers, developer documentation, technical integration governance, and cybersecurity controls in API-enabled environments
- Familiarity with SAMA regulations governing open banking, digital payment licensing, sandbox frameworks, and non-objection submission processes for new digital financial products
Requirements 10 to 12 years of banking experience, with at least 5 years in a dedicated digital banking product or transformation role spanning retail and business customer segments.
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