{bc}
indeed

Digital Analytics Manager

Manulife
Toronto, CAN
Full-time
Senior
Hybrid
CAD 92,900 to CAD 142,900
Discovered 3 weeks ago
Digital analyticsAdobe Analytics and Analysis WorkspaceAdobe TargetAdobe Audience ManagerAdobe Experience Platform and Real-Time CDPDatabricks

Full Job Posting

Role overview

Leads analytics for Global Digital Storefront initiatives within Global Digital Marketing.

Partners with digital marketing, product, and business stakeholders to deliver reporting, analysis, and data-driven recommendations.

Analyzes user behavior across digital properties to improve performance and customer experiences.

Position responsibilities

  • Own reporting and insights strategy for the Global Digital Storefront and ensure consistent measurement across regions, brands, and properties.
  • Build standardized measurement plans, self-serve dashboards, and reports for acquisition, engagement, conversion, retention, and customer journey metrics.
  • Translate complex data into actionable insights for Marketing, Product, Technology, and senior leadership.
  • Define and operationalize KPIs aligned with business objectives.
  • Provide performance readouts and deep-dive analyses with trends, risks, opportunities, and recommendations.
  • Establish reporting frameworks, documentation, and analytics best practices to enable self-service.
  • Embed measurement requirements into product epics and user stories with Product Owners and squads.
  • Monitor data quality and coordinate with tagging and engineering teams to address tracking gaps.
  • Measure the impact of enhancements, experiments, and releases.

Required qualifications

  • At least 5 years with advanced digital analytics platforms such as Adobe Analytics, Analysis Workspace, Adobe Target, Audience Manager, Real-Time CDP, Adobe Experience Platform, or similar enterprise tools.
  • At least 2 years of business analysis experience in large, multi-function or multi-unit organizations.
  • Data management and visualization experience using Power BI or Tableau, SQL, and R.
  • Experience measuring digital performance, including mobile analytics.
  • Advanced Databricks proficiency, including SQL, PySpark, Delta Lake, Workflows, Unity Catalog, and Power BI.
  • Hands-on Python data science, including pandas, NumPy, scikit-learn, statsmodels, or PySpark; MLflow; CI/CD; and testing.
  • Expertise in experimentation, attribution, incrementality, measurement, MMM, CLV, and privacy-aware analytics in regulated industries.
  • Analytical rigor, systems thinking, analytics engineering, Python modeling, data storytelling, and executive-ready communication.
  • Stakeholder influence and change management across marketing, digital engineering, and MarTech.

Preferred qualifications

  • Analytics experience in an agile project environment is a plus.

Working arrangement

  • The stated working arrangement is hybrid.

Compensation

  • The stated salary range is CAD 92,900 to CAD 142,900; incentive compensation may also be available based on business and individual performance.

Benefits

  • Eligible employees may receive health, dental, mental health, vision, disability, life, adoption/surrogacy, wellness, and employee/family assistance benefits.
  • Retirement savings plans, financial education resources, and paid time off are offered to eligible employees.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Manulife