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indeed

Digital Analytics Manager

Manulife
Toronto, CAN
Full-time
Senior
Hybrid
CAD 92,900–CAD 142,900
Discovered 3 weeks ago
Adobe Analytics and Analysis WorkspaceAdobe Target, Audience Manager, Real-Time CDP, or Adobe Experience PlatformDatabricksSQLPySparkDelta Lake, Workflows, and Unity Catalog

Full Job Posting

Role overview

The Digital Analytics Manager joins Global Digital Marketing to support enterprise-wide Global Digital Storefront initiatives.

Analyzes user behavior across digital properties and turns complex data into insights that inform strategy, decisions, and customer experience optimization.

Position responsibilities

  • Own end-to-end reporting and insights strategy for the Global Digital Storefront across regions, brands, and digital properties.
  • Build standardized measurement plans, dashboards, and reports for acquisition, engagement, conversion, retention, and customer journeys.
  • Translate digital data into actionable insights for Marketing, Product, Technology, and senior leaders.
  • Define and maintain KPIs aligned to Storefront objectives and evolving strategy.
  • Deliver performance readouts and deep dives on trends, risks, opportunities, and optimization recommendations.
  • Establish reporting frameworks, documentation, and analytics best practices in Adobe Analytics and related platforms.
  • Partner with Product Owners and squad teams to include reporting requirements in epics and user stories.
  • Monitor data quality and work with tagging and engineering teams to fix tracking gaps and discrepancies.
  • Measure the impact of enhancements, experiments, and releases.

Required qualifications

  • At least 5 years with advanced digital analytics platforms such as Adobe Analytics, Analysis Workspace, Adobe Target, Audience Manager, Real-Time CDP, Adobe Experience Platform, or similar enterprise tools.
  • At least 2 years of business analysis experience in large, multi-function or multi-unit organizations.
  • Data management and visualization experience with Power BI or Tableau, SQL, and R; digital performance measurement including mobile analytics.
  • Advanced Databricks proficiency, including SQL, PySpark, Delta Lake, Workflows, Unity Catalog, and Power BI.
  • Hands-on Python data science with pandas, NumPy, scikit-learn, statsmodels, or PySpark; MLflow, CI/CD, and testing.
  • Expertise in experimentation design, attribution, incrementality, measurement, MMM, CLV, and privacy-aware analytics in regulated industries.
  • Analytics engineering, Python modeling, analytical rigor, and systems thinking.
  • Strong data storytelling, insight synthesis, executive communication, stakeholder influence, and change management.
  • Experimentation mindset, measurement discipline, ROI orientation, ownership, initiative, and comfort with ambiguity.

Preferred qualification

  • Experience in an agile project environment is a plus.

Work arrangement

  • The working arrangement is hybrid.

Compensation

  • The expected salary range is CAD 92,900–CAD 142,900; incentive compensation may also be available.

Benefits

  • Eligible employees may receive health, dental, mental health, vision, disability, life, wellness, retirement savings, pension, and share ownership benefits.
  • Canadian paid time off includes holidays, vacation, personal, and sick days, with statutory leaves.

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