DevOps Engineer

About ITP Media Group

Role overview

Cloud infrastructure and hosting

• Manage and optimize cloud infrastructure and hosting for availability, reliability, and performance; administer cloud platforms.
• Monitor performance, resource utilization, and availability; manage virtual machines, storage, networking, backups, and disaster recovery.
• Oversee hosting for websites, applications, databases, and business-critical systems.

Server and systems administration

• Install, configure, maintain, and troubleshoot servers; perform maintenance, operating system updates, security patching, and configuration management.
• Manage access, user permissions, system configurations, and authentication; keep server environments secure, scalable, and documented.
• Resolve infrastructure incidents to minimize downtime and service disruption.

Network security and firewalls

• Configure and maintain firewalls, VPNs, network access controls, security policies, security groups, access rules, and IP whitelisting.
• Monitor network traffic, investigate suspicious activity, conduct security reviews and vulnerability assessments, and implement remediation.
• Coordinate with teams and third-party providers on security incidents and infrastructure compliance.

DevOps and automation

• Develop scripts and automation tools; implement and maintain CI/CD pipelines and support infrastructure-as-code practices using tools such as Terraform or Ansible.
• Collaborate with development teams to improve deployment processes, reliability, and application performance.
• Troubleshoot deployment failures and infrastructure issues across development, staging, and production environments.

Monitoring, recovery, and collaboration

• Maintain monitoring, logging, and alerting systems; perform backups and periodically test restoration procedures.
• Develop and test disaster recovery and business continuity procedures; investigate recurring incidents and implement preventive solutions.
• Maintain technical documentation and work with developers, IT, digital product teams, and external vendors.
• Provide infrastructure support for digital platforms and business-critical applications; contribute to hosting provider management, capacity planning, upgrades, and cost optimization.

Required qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent practical experience.
• Hands-on experience managing cloud hosting environments.
• Familiarity with scripting languages and automation tools.
• Ability to manage multiple priorities, respond effectively to infrastructure incidents, and collaborate with technical and non-technical stakeholders.

Preferred qualifications

• Relevant cloud certifications are preferred.
• Experience supporting high-traffic websites, digital publishing platforms, or content-heavy online environments is preferred.
• Knowledge of cybersecurity best practices, vulnerability management, and incident response procedures is preferred.
• Familiarity with containerisation and orchestration technologies such as Docker and Kubernetes is preferred.