DevOps Engineer

About ITP Media Group

ITP Media Group is one of the largest media companies in the Middle East, with a portfolio of more than 80 brands across digital, print, events, awards, video content, and social media. We deliver high-quality, up-to-date content and experiences to audiences across the region through innovative media platforms and industry-leading brands.

We are looking for a skilled and proactive DevOps Engineer to manage and maintain our cloud infrastructure, hosting environments, firewalls, and server operations. The successful candidate will play a key role in ensuring the security, stability, performance, and availability of our digital platforms and internal systems.

Key Responsibilities

Cloud Infrastructure & Hosting

• Manage, maintain, and optimise cloud infrastructure and hosting environments to ensure high availability, reliability, and performance.
• Administer cloud platforms such as Platform.
• Monitor infrastructure performance, resource utilisation, and system availability, proactively identifying and resolving potential issues.
• Manage virtual machines, storage, networking, backups, and disaster recovery processes.
• Oversee hosting environments for websites, applications, databases, and other business-critical systems.

Server & Systems Administration

• Install, configure, maintain, and troubleshoot servers.
• Perform routine server maintenance, operating system updates, security patching, and configuration management.
• Manage server access, user permissions, system configurations, and authentication mechanisms.
• Ensure server environments are secure, scalable, and appropriately documented.
• Diagnose and resolve infrastructure-related incidents, minimising downtime and service disruption.

Network Security & Firewall Management

• Configure, manage, and maintain firewalls, VPNs, network access controls, and security policies.
• Monitor network traffic, investigate suspicious activity, and implement measures to protect infrastructure against potential threats.
• Manage security groups, network access rules, IP whitelisting, and other access restrictions.
• Conduct regular security reviews and vulnerability assessments, implementing remediation measures where required.
• Work with relevant teams and third-party providers to address security incidents and maintain infrastructure compliance.

DevOps & Automation

• Develop and maintain scripts and automation tools to streamline infrastructure management and routine operational tasks.
• Implement and maintain CI/CD pipelines to support reliable application deployment and updates.
• Support infrastructure-as-code practices using tools such as Terraform, Ansible, or equivalent technologies.
• Collaborate with development teams to improve deployment processes, system reliability, and application performance.
• Troubleshoot deployment failures and infrastructure issues across development, staging, and production environments.

Monitoring, Backup & Disaster Recovery

• Implement and maintain monitoring, logging, and alerting systems to identify performance issues and service interruptions.
• Ensure regular backups are performed and periodically test restoration procedures.
• Develop, maintain, and test disaster recovery and business continuity procedures.
• Investigate root causes of recurring incidents and implement preventive solutions.
• Maintain clear technical documentation covering infrastructure architecture, configurations, access controls, and operational procedures.

Collaboration & Technical Support

• Work closely with developers, IT teams, digital product teams, and external technology vendors.
• Provide infrastructure support for websites, digital publishing platforms, content management systems, and other business-critical applications.
• Cloud hosting provider management
• Infrastructure planning, capacity management, technology upgrades, and cost optimisation initiatives.

Requirements & Qualifications

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field, or equivalent practical experience.
• Hands-on experience managing cloud hosting environments.
• Familiarity with scripting languages and automation tools.
• Manage multiple priorities and respond effectively to infrastructure incidents.
• Excellent communication skills and the ability to collaborate with technical and non-technical stakeholders.

Preferred Qualifications

• Relevant cloud certifications
• Experience supporting high-traffic websites, digital publishing platforms, or content-heavy online environments, cybersecurity best practices, vulnerability management, and incident response procedures.
• Familiarity with Experience with containerisation and orchestration technologies such as Docker and Kubernetes.

Key Competencies

• Strong technical ownership and accountability.
• Proactive approach to infrastructure monitoring and maintenance.
• High attention to detail, particularly regarding security and system reliability.
• Ability to troubleshoot complex technical issues independently.