Development Operations Engineer

Full-time

Remote

The DevOps Engineer supports the design, implementation, and maintenance of scalable, secure, and automated infrastructure, deployment processes, security, availability, and performance of the company's global websites, web applications, integrations, and digital platforms. This position will work closely with developers, IT infrastructure teams, security teams, and external technology partners to maintain reliable production environments and improve the processes used to develop, deploy, monitor, and support applications.

JOB RESPONSIBILITIES

Manage and support cloud and web application infrastructure across production, staging, and development environments

Manage Linux-based web servers, Apache, PHP, MySQL, and related application services

Support Microsoft Azure infrastructure and services used by web applications and digital platforms

Develop and maintain automated application build, deployment, and release processes

Manage and improve CI/CD pipelines and source control integrations

Automate routine infrastructure, deployment, monitoring, and maintenance tasks using scripting and automation tools

Monitor application, server, database, and network performance and proactively identify potential issues

Troubleshoot production incidents involving applications, databases, infrastructure, DNS, networking, and third-party services

Support Cloudflare configuration including DNS, CDN, WAF, caching, bot management, security rules, and traffic analysis

Manage SSL certificates, DNS configuration, domains, redirects, and related web infrastructure

Support MySQL and SQL Server environments including performance monitoring, connectivity, backups, and troubleshooting

Work with development teams to improve application performance, scalability, reliability, and security

Maintain logging, monitoring, alerting, and incident response processes for critical digital platforms

Support application integrations with ERP, PIM, e-commerce, and other enterprise systems

Assist with vulnerability remediation, security configuration, access management, and infrastructure hardening

Develop and maintain technical documentation, deployment procedures, system diagrams, and disaster recovery procedures

Participate in production deployments, system upgrades, maintenance activities, and incident response

Evaluate new technologies and recommend improvements to infrastructure, deployment, monitoring, and development processes

Work with internal and external technology teams to resolve infrastructure and application issues

SKILLS & COMPETENCY REQUIREMENTS

5+  years of experience in DevOps, systems engineering, cloud engineering, or a related technical role

Strong experience administering Linux-based web application environments

Experience with Microsoft Azure or comparable cloud infrastructure

Strong understanding of Apache, PHP, MySQL, and web application infrastructure

Experience developing and maintaining CI/CD pipelines

Experience with Git and source control platforms such as GitHub

Experience with application deployment and release management tools

Experience with Cloudflare, CDN, DNS, WAF, and web security technologies

Strong understanding of HTTP, HTTPS, DNS, SSL/TLS, TCP/IP, and web application architecture

Experience monitoring and troubleshooting web servers, databases, APIs, and distributed applications

Working knowledge of MySQL and SQL Server administration and performance troubleshooting

Experience with scripting using Bash, PowerShell, Python, PHP, or similar languages

Experience automating repetitive infrastructure and operational tasks

Understanding of load balancing, caching, high availability, scalability, and disaster recovery concepts

Understanding of web application and infrastructure security best practices

Experience working with monitoring, logging, and alerting platforms

Ability to troubleshoot complex technical issues across multiple systems

Ability to analyze logs and performance data to identify root causes

Strong documentation and communication skills

Highly detail oriented

Ability to prioritize and manage multiple production issues and projects simultaneously

Proven ability to work effectively with developers and infrastructure teams in a high-paced, dynamic environment

Information Technology