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Developer, ServiceNow

Presidio
Remote, USA
Full-time
Mid
Remote
Discovered 1 months ago
ServiceNowITOMEvent ManagementDiscoveryCMDBService Mapping

Full Job Posting

Preferred Skills and Professional Experience

  • ServiceNow CAD (Certified Application Developer certification is preferred
  • Experience in a managed services provider, consulting, or customer-facing delivery environment supporting multiple customers, domains, integrations, or service models.
  • Experience with Service Portal or Employee Center development, including widgets, HTML, CSS, AngularJS, UX improvements, and customer-facing portal enhancements.
  • Experience with CMDB health, CI class models, discovery patterns, reconciliation, data quality controls, and service dependency mapping.
  • Familiarity with source control, scoped applications, application repository, ATF, Agile/Scrum delivery, backlog management, and development velocity metrics.
  • Working knowledge of cloud, network, infrastructure, monitoring, security, or observability tools commonly integrated with ServiceNow.
  • Ability to identify opportunities for automation, simplification, reuse, and technical debt reduction across platform workflows and operational processes.

What success looks like

Enhancements and customer requests are delivered on time, with clear requirements, quality testing, and minimal rework.

Defect rates decrease through better solution design, peer review, technical documentation, and deployment discipline.

Automation adoption increases across service delivery and platform operations, reducing manual effort and improving consistency.

Development velocity improves without sacrificing quality, maintainability, security, or platform standards.

Technical debt is identified, prioritized, and reduced through practical refactoring, reusable patterns, and improved governance.

Deployments are successful, well-documented, and validated across lower and production environments.

Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.

Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster

Presidio EEO Policy Statement is available here: https://www.presidio.com/careers

Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to.

Notice of Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs.

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