Despatch Operative

Why Join Us?

Key Responsibilities

• Check part quantities against job cards to ensure order accuracy prior to despatch.
• Pack goods safely and securely in line with quality standards and Health & Safety requirements.
• Complete SAP confirmations and maintain accurate shipment records.
• Create and complete transport manifests and supporting documentation.
• Arrange collections with external courier and transport providers.
• Generate export documentation and commercial invoices, distributing information to relevant departments.
• Load and unload vehicles safely and efficiently.
• Confirm deliveries have been completed and prepare orders for invoicing.
• Create transfer documentation for stock movements between company sites.
• Monitor and replenish packing materials and despatch consumables through regular stock checks.
• Manage and respond to emails relating to deliveries and customer requirements.
• Run daily reports to monitor customer delivery schedules and ensure orders are shipped on time.
• Work collaboratively with internal departments to meet customer expectations and delivery targets.

Skills, Knowledge & Expertise

• Previous experience working in a busy warehouse, logistics or despatch environment.
• Strong attention to detail with the ability to identify discrepancies and documentation errors.
• Ability to prioritise workload effectively to meet daily despatch schedules and customer deadlines.
• Good communication skills and confidence to make informed decisions when required.
• Flexible approach with the ability to adapt to changing priorities.
• Self-motivated, reliable and able to work independently.
• Numerate with strong organisational skills.
• Ability to work effectively under pressure while maintaining accuracy.
• Competent in the safe use of warehouse equipment and manual handling activities.

Desirable Skills & Experience

• FLT (Forklift Truck) licence.
• Experience using SAP or other ERP systems.
• Good working knowledge of Microsoft Office applications.
• Previous experience working in a Goods Out or Despatch environment.
• Knowledge of export shipping documentation and transport processes.

Job Benefits

• 25 days holiday + 8 bank holidays
• Health Cash Plan
• Company bonus scheme
• Advantageous pension scheme
• Learning & Development opportunities
• Employee high street vouchers & discounts
• Employee Assistance Programme
• Occupational health & health surveillance
• Length of Service Awards
• Christmas savings scheme
• Eye care vouchers
• Wellbeing events
• Recognition Portal
• Rewards Portal
• Company events
• Company share schemes
• Christmas Closedown
• Our Company Values Our company values are the fundamental principles that guide our organization’s actions, culture, and decision-making processes. Our values were created by our employees across all departments in the business and with people at all levels, creating authentic values that make sense to us and demonstrate how we like to work with each other. They serve as the foundation for our company’s identity, shaping how our employees interact with one another, customers, and the broader community. Let's take a look at each of our four company values and what they mean to us.

Requirements

• Previous experience working in a busy warehouse, logistics or despatch environment.
• Strong attention to detail with the ability to identify discrepancies and documentation errors.
• Ability to prioritise workload effectively to meet daily despatch schedules and customer deadlines.
• Good communication skills and confidence to make informed decisions when required.
• Flexible approach with the ability to adapt to changing priorities.
• Self-motivated, reliable and able to work independently.
• Numerate with strong organisational skills.
• Ability to work effectively under pressure while maintaining accuracy.
• Competent in the safe use of warehouse equipment and manual handling activities.
• FLT (Forklift Truck) licence.
• Experience using SAP or other ERP systems.
• Good working knowledge of Microsoft Office applications.
• Previous experience working in a Goods Out or Despatch environment.
• Knowledge of export shipping documentation and transport processes.