Desktop Support Manager

Leadership & Team Management

Infrastructure & Operations

Administration

Vendor & Business Partnership

Preferred Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred
• Equivalent combination of education and relevant experience will be considered
• Microsoft 365 Certified: Administrator Expert or similar certification preferred
• Experience supporting technology in a call center or high-volume operational environment strongly preferred
• Company Benefits
• Childcare & Family Support: Receive up to $5,000 annually in childcare reimbursement to ease the balancing act of work and family & Exclusive access to comprehensive fertility treatment coverage to financially support your family-building journey
• Stay Fit for Free: Join our FREE weekly group workouts and keep your health and energy levels at their peak
• Company Events & Social Hours: Enjoy regular happy hours and company-wide events to celebrate achievements and build community with fellow employees
• Padres Tickets: Catch a Padres game with exclusive access to season long raffle drawings in the RIVO ticket section. Go Padres!
• Daily Perks: Savor FREE coffee, energy drinks, and snacks – fueling your productivity and satisfaction!
• Parking & Commute Made Easy: Say goodbye to commuting hassles and high gas prices – enjoy a company-paid parking or MTS pass
• Dedication Incentives: Opportunity to earn more money with our perfect attendance incentive – your dedication and reliability deserve recognition
• Generous Time Off: Recharge and live your best life with company paid holidays and PTO each year
• Comprehensive Health Coverage: Benefit from medical, dental, and vision plans with a 70/30 cost share—because your well-being is our priority
• Secure Your Future: Take advantage of our 401(k) plan with employer matching to invest in your future with confidence
• We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. A reasonable estimate of the salary range for this job is $110,000.00 to $150,000.00. Individual salaries within those ranges take into account the wide range of factors that are considered in making compensation decisions including but not limited to education; experience and training; licensure and certifications; knowledge and skill sets; and other business and organizational needs.
• RIVO Holdings, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, citizenship status, disability, age (40 years old or older) and genetic information (including family medical history), past or present military or veteran status, or any other characteristic protected by applicable law.