Desk Clerk

About This Role

Overview:

This position is responsible for operating a Billeting Office, assisting the Billeting Supervisor and Billeting Manager with keeping an accurate count on all keys, filing system of all military personnel hand receipts, managing housing furnishings, have excellent communication with the housing representatives, ensure that the 400 block is kept clean and safe for all tenants.

Responsibilities:

• Process incoming and outgoing PCS, TCS, TDY, Contractors, deployed, and transit personnel on official government orders in support of OIF/OEF according to the Housing Office procedures.
• Maintain accurate manning roster and update the billeting data base.
• Provide daily information.
• Maintain key control and billeting records.
• Issue linen and billeting supplies to occupants.
• Answer incoming phone calls.
• Coordinate with all tenant unit representatives regarding room reservations and issues.
• Inventory, issue, and receive linen on a daily basis from a local BPA contract.
• Provide mission support on daily tasks.
• Maintain an accurate work order log as well as submitting work orders to the help desk on a daily basis.
• Monitor and check all vacant quarters on a daily basis.
• Provide daily inspections of all shelter and billeting areas
• Conduct monthly fire and safety inspections for all empty rooms.
• Conduct monthly fire extinguisher inspections in all buildings.
• Responsible for completing daily tasks
• Performs some custodial services within housing
• Escort technicians and laborers as needed to complete housing missions.
• Performs police calls around area assigned
• Other duties as assigned.
• Report to Billeting Supervisor

Qualifications:

• Minimum Qualifications
• Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
  • College degreed preferred/High School diploma required.
• Experience:
  • Incumbent must demonstrate a high degree of English comprehension, including speaking, understanding, reading, writing, and typing.
  • Must be capable to supervise personnel.
  • Must be detailed oriented and organized. Must have computer system administrative experience, should be have experience in procedural development as well.
• Skills:
  • Must be proficient in using Microsoft Office software (i.e. Word, Excel, and PowerPoint).
  • Interpersonal and communication skills are requirements of this position as there is constant interaction with army personnel as well as fellow co-workers.
  • Problem Solving abilities are required to ensure that in case of a supervisor being unavailable they can handle a situation on their own (e.g. run out of linen or space). Computer skills capable of using Microsoft Office software.
• Working Environment:
  • This position works both indoors and outdoors and should expect to work in conditions of extreme heat and extreme dust (i.e. - dust storms, humidity, etc). Normal work week is 48 hours (6 days a week, 8 hours a day). Must be willing to work additional hours when mission requires. Must be on-call 24 hours a day, 7 days a week. This position requires flexibility in work hours (shift work)

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.