Design Manager - Interior Design
Role Overview
Manage interior design for hospitality and retail projects within the Development & Design department.
Oversee design quality, consultant coordination, and stakeholder management to meet brand standards, operational needs, and customer experience expectations.
Guide projects from concept through construction and contribute to strategy and financial performance.
Key Skills for This Role
Full Job Posting
Role overview
Manage interior design for hospitality and retail projects within the Development & Design department.
Oversee design quality, consultant coordination, and stakeholder management to meet brand standards, operational needs, and customer experience expectations.
Guide projects from concept through construction and contribute to strategy and financial performance.
Design management
- Define design briefs covering project context, brand positioning, guest/customer experience, and technical criteria.
- Guide projects from concept through schematic design and tender documentation, advising project management during delivery.
- Lead reviews for design quality, compliance, brand alignment, and operational functionality.
- Review FF&E, lighting, MEP coordination, and fire-life-safety design elements.
- Prepare executive presentation commentary, concept narratives, and material palettes.
- Resolve conflicting feedback, explain decisions to stakeholders, and secure statutory approvals with consultants.
- Support marketing and leasing collateral, plans, and presentation packages.
Research, strategy, and administration
- Research hospitality and retail trends in guest experience, operational efficiency, and material innovation.
- Develop design guidelines, templates, resources, and review processes.
- Support market research and development strategy, advising on design potential and brand positioning.
- Define design briefs and budgets, conduct cost analysis, and advise on procurement strategies.
- Manage project schedules, milestones, and progress reporting for design phases.
- Support contract and commercial management, including consultant scope and deliverables.
- Define procurement strategy for FF&E and design services, preparing RFP documents and technical analyses.
Qualifications
- Master's or bachelor's degree in Interior Design, Architecture, or a related discipline.
- 10+ years of experience in interior design and management roles; hospitality and retail project experience is preferred.
- Strong understanding of MEP, fire-life-safety, and FF&E coordination.
- Proficiency in interior design management and industry-specific requirements.
- Strong executive presentation, stakeholder management, communication, and research capabilities.
- Proficiency in MS Office; Adobe Suite and planning software such as Primavera are a plus.
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