Deployment Engineer (Data Collection)

About the Role

Responsibilities

• Support engineering with deployment, serving as an on-site representative to reach development goals
• Provide hands-on support to collection team to unblock technical issues, communicate updates from engineers, teach troubleshooting techniques, and provide coaching
• Execute robot commissioning and testing at the customer site, including tracking and analyzing collections, coding and debugging as necessary
• Triage hardware and software issues as they appear, document learnings, and drive fixes to resolution across engineering teams
• Plan and execute the logistics of deploying early-stage robotic systems to homes and apartments
• Work with robot operators and technicians as the site lead, ensuring required work is completed and tools, spares, and equipment are available
• Communicate clearly to engineers and leadership - Produce regular summaries of site health, recurring issues, and trends

Requirements

• 3-5+ years of work experience in automotive or industrial automation/robotics integration, deployment, and development
• Engineering degree
• Excellent judgment and execution in high pressure situations
• Ability to work with your hands on electro - mechanical systems
• Experience with stakeholder management and customer success
• Experience transitioning products from design to pilot to commercialization
• Familiarity with project management software (Confluence, Jira, etc.)
• Willingness to travel frequently to collect sites
• Nice to Have
• Software validation experience
• Experience with Linux, Python or coding languages
• The US base salary range for this full-time position is between $125,000 - $185,000 annually.
• The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.