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greenhouse

Deployment Engineering Intern

Figure
San Jose, USA
Full-time
Intern
Onsite
$35.00 to $40.00 / hour
Discovered 1 weeks ago
Python

Full Job Posting

Responsibilities:

  • Triage incoming field issues alongside deployment engineers. Reproduce problems, gather logs and context, and build a playbook for pilots to reference for common issues.
  • Test software and hardware changes and gather feedback from pilot team to create robust SOP and technical systems.
  • Build and maintain a system that keeps technical documentation and training up to date as software and hardware change.
  • Develop curriculum that strengthens pilots' troubleshooting skills, and help coaches teach it efficiently.
  • Shadow deployment engineers on bug triage, issue tracking, and testing, and turn what you learn into better documentation.
  • Collect feedback from pilots and coaches and communicate gaps clearly to engineering.

Requirements:

  • Currently pursuing a Bachelor's in Electrical, Computer, or Robotics Engineering, Computer Science, or a related field.
  • Minimum 10 weeks internship, starting January 2027.
  • Excellent problem solving and debugging skills.
  • Strong technical writing skills and the ability to explain complex concepts simply.
  • Comfortable learning new systems quickly and working hands-on with hardware.
  • Organized and self-directed, with good judgment in a fast-paced environment.
  • Clear communicator who works well with pilots, coaches, and engineers.
  • Bonus Qualifications:
  • Experience creating tutorials, training materials, or teaching (TA, tutoring, mentoring).
  • Familiarity with Linux, Python, or debugging robotic or automated systems.
  • Experience with project management or documentation tools (Confluence, Jira, Notion).
  • The US base pay range for this full-time position is $35.00 to $40.00 per hour.
  • The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.

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