Department Manager – Kitchen Cabinet & Wardrobe

Salary

Job Brief

Kitchen Department Manager

Job Responsibilities

• Lead, motivate, and develop the kitchen sales team to achieve and exceed department sales targets while maintaining high levels of performance and professionalism.
• Drive sales of branded kitchen products by delivering exceptional customer service, building strong client relationships, and ensuring customer satisfaction throughout the purchasing journey.
• Understand customer requirements and provide expert guidance on
• kitchen designs, layouts, materials, finishes, appliances, and accessories
• , helping clients choose the most suitable solutions based on their preferences and project needs.
• Prepare accurate quotations, negotiate commercial terms with customers, and successfully close sales while ensuring profitability and customer satisfaction.
• Monitor market trends, competitor activities, and evolving customer preferences in order to identify opportunities for improving product offerings, sales strategies, and showroom presentation.
• Ensure the showroom environment and product displays are updated regularly to reflect the latest kitchen design trends, product innovations, and branded kitchen collections.
• Collaborate closely with the
• design and installation teams
• to ensure smooth coordination and execution of kitchen projects from order confirmation through to installation and final delivery.
• Achieve department key performance indicators (KPIs), including sales revenue, gross margin targets, and customer satisfaction levels.

Job Requirements

• Minimum
• 10 years of sales experience
• in
• premium kitchen and wardrobe brands.
• Prior experience within the
• kitchen, furniture, interior design, or home improvement industry
• will be highly preferred.
• Bachelor’s degree in
• Business, Marketing, Interior Design, or a related field
• will be considered an advantage.
• Strong leadership and team management skills with the ability to guide and motivate a sales team.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers, suppliers, and internal teams.
• Sales-driven mindset with a genuine passion for
• interior solutions, kitchen design, and premium kitchen products.
• Strong negotiation and closing skills with the ability to convert customer inquiries into successful sales.
• Good knowledge of
• kitchen products, materials, appliances, fittings, and accessories
• used in modern kitchen design.
• Ability to read and understand
• kitchen layouts, technical drawings, and design plans.