Department Manager- Kitchen & Wardrobes
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Key skills for this role
About the Role
We are seeking an experienced and results-driven Kitchen Department Manager to lead the kitchen sales division and drive revenue growth through exceptional customer service and premium branded kitchen solutions.
Key Skills for This Role
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Overview
We are seeking an experienced and results-driven
Kitchen Department Manager
to lead the kitchen sales division and drive revenue growth through exceptional customer service and premium branded kitchen solutions.
The ideal candidate will oversee daily department operations, manage and develop the sales team, and ensure a seamless customer experience from design consultation to project delivery.
Key Responsibilities
- Lead, motivate, and develop the kitchen sales team to achieve and exceed sales targets.
- Drive sales of premium branded kitchen products while ensuring high levels of customer satisfaction.
- Understand customer requirements and provide expert guidance on kitchen designs, materials, appliances, and accessories.
- Prepare quotations, negotiate commercial terms, and successfully close sales deals.
- Monitor market trends, competitor activities, and customer preferences to identify business opportunities.
- Ensure showroom displays are updated and aligned with current trends and brand standards.
- Coordinate closely with design and installation teams to ensure smooth project execution and timely delivery.
- Achieve departmental KPIs including sales targets, gross margins, and customer satisfaction metrics.
Key Skills & Competencies
- Strong leadership and team management abilities
- Excellent communication and interpersonal skills
- Sales-driven mindset with a passion for interiors and kitchen solutions
- Strong negotiation and closing skills
- Good knowledge of kitchen products, materials, appliances, and accessories
- Ability to read and interpret kitchen layouts and design plans
Experience & Qualifications
- **Minimum 10 years of sales experience with premium kitchen and wardrobe brands**
- Prior experience in the kitchen, furniture, or interiors industry is highly preferred
- Bachelor’s degree in Business, Marketing, Interior Design, or a related field is an advantage
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