Department Manager Front End
Full Job Posting
Qualifications
- Proven ability to lead and motivate a team in a fast-paced retail setting.
- Strong organizational and problem-solving skills with the ability to manage shifting priorities.
- Demonstrates a passion for customer service and a commitment to achieving sales goals.
- Previous experience in retail sales and team supervision is preferred.
- Product knowledge within the department is considered an asset.
- Ability to lift up to 55 lbs and stand for extended periods.
- CSA-approved steel-toed footwear is required while on shift.
- Career progression opportunities include advancement to Assistant Manager roles.
What we Offer
- Wellness Program
- Employee and Family Assistance Plan
- Employee Discounts
- Medical, Dental, Vision, RRSP Matching, and PTO benefits
- Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization
Responsibilities
- Lead the department by setting the example in safety, customer service, and visual merchandising standards.
- Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
- Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
- Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
- Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
- Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.
Preferred Qualifications
- Previous experience in retail sales and team supervision is preferred.
About Irving Woodlands
Diversified conglomerate operating in forestry, manufacturing, and transportation sectors.
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