Department Head – Digital Solutions & Technology

Role Objective

Strategic

• Contribute towards the formulation/implementation of overall DS&IT strategy /goals and align Digital Solutions and Technology function towards the same.
• Work closely with the CDIO in defining the scope and goals of the overall Digital Solutions and Technology strategy and value proposition based on based on organizational requirements/ market trends.
• Extend support to the CDIO in development of key performance metrics pertaining to Digital Solutions and Technology department, to measure success and identify opportunities for optimization.

Operational

• Oversee development and implementation of policies & procedures for the Digital & Technology Solutions function to ensure efficient and flawless operations.
• Oversee to ensure documentation and communication of long term and economical and optimized solutions for the technology needs of Doha Bank.
• Lead the development of streamlined work processes and procedures related to different units within the section in line with industry best practices and approved policy parameters.
• Work closely with the CDIO in optimizing Costs and ROI in terms of Tech/Digital investments.
• Oversee collaborative efforts with DS&IT and respective Business Units in ascertaining the key business opportunities, processes, challenges/risks, furthering the development/deployment of new functionalities that will have positive impact on the Enterprise systems/business architecture/ IT Strategy.
• Oversee the team in establishing methodologies for Enterprise Architecture quality assessment, and establishment of measurement systems for alignment.
• Direct the team in collaborative efforts with the Business Units / Products teams to define data analytics requirements, and challenging business needs into impactful and scalable data solutions.
• Oversee the team in analyzing/ interpreting business intelligence needs of the internal customer at both organizational and functional level and determine optimum BI solutions.
• Lead the team in performing research regarding software and technology packages, based on business needs/Tech demands.
• Work collaboratively with DS&IT sections/ business lines and Vendors/ partners to ensure the digital solutions are in line with the Bank’s overall business strategy.
• Oversee/direct /assess FinTech partnerships to enable the business strategy.

People Management

• Allocate work deliverables and supervise direct reports in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counseling. Provide recommendations to the CDIO on hiring and promotions.
• Support the recruitment team in screening candidates sourced for the Department, in accordance with the job specifications/requirements.
• Support the employees of the Department for setting career goals, in alignment with the functional and organizational objectives.

Qualification And Experience Required

• University graduate with a degree in Computer Science, Information Systems, Information Technology, Engineering or any other related technical discipline.
• Master’s degree in Management/ Technology any other related discipline will be an added advantage.
• 15-20 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
• Proven experience in program management within emerging digital landscapes in consulting area will be an added advantage
• Experience in developing digital business solutions in line with the strategic business initiatives.
• Significant experience in establishing EA best practices and in technology transformation.

Certifications

• Professional certification such as PMP/ Prince2 is preferable
• Industry accredited certificates in digital landscape