Delivery Supervisor
Skills
About This Role
Overview
Driven by a passion for creating unique **home-grown** food concepts, The **Independent Food Company** is a UAE-based hospitality group behind the **region's most beloved brands** - SALT, Parker's, Somewhere, Public, Kumo, and Shalwa.
Each concept is a testament to our commitment to innovative experiences,
Job Purpose
To supervise daily delivery operations platform and ensure orders are delivered efficiently and on time, while managing delivery applications, improving service quality, and achieving operational targets.
Key Responsibilities
Supervise the day to day delivery operations.
Monitor delivery status and ensure on-time order completion.
Handle and resolve operational delivery issues.
Monitor delivery performance and prepare operational reports.
Ensure compliance with company safety and quality standards.
Coordinate with other departments such as customer service and warehouse teams.
Improve delivery efficiency and reduce delays and operational costs.
Requirements
Previous experience in delivery operations and team supervision.
Hands-on experience with Deliverect system and other aggregators application set up.
Previous experience in the F&B industry.
Strong leadership and organizational skills.
Ability to manage teams and work under pressure.
Excellent communication and follow-up skills.
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