Delivery Manager - Payments & Digital Banking Channels
Skills
About This Role
Overview
Job Description - Delivery Manager Digital Banking Channels - Immediate joining preferred.
Must Have Skills
1. **15yrs plus Delivery management experience in banking domain**
2. **Experience in IT service-based companies.**
3. **Strong domain expertise across banking digital channels ( Corporate / retail banking**
4. **Hands-on QA / Test Management experience.**
5. **Islamic Banking experience**
6. **Capable of handling 15–20 technical team members**
7. **Excellent stakeholder management experience both internal and external.**
8. **Excellent communication and presentation skills.
Should be able to make winning conversations.**
Role Overview
Seeking an Experienced Quality Assurance Delivery professional with 15+ years of experience in leading enterprise-scale QA delivery for Digital Banking – channels Portfolio.
The role focuses on Quality Governance and Test Management ensuring high-quality and stable digital channel releases.
QA Delivery & Test Management
- Lead End-to-End QA delivery for Digital Channels Projects: Retail and Corporate Internet Banking, APIs/Open Banking, Payments (UPI/Wallets), Digital Onboarding.
- Define QA strategy, test approach, plans, estimates, schedules and budgets.
- Own test management across SIT, UAT, Integration, Regression, Security, Performance, and Regulatory Testing.
- Drive defect management, traceability, test coverage, and quality metrics.
- Govern release readiness, go/no-go decisions, and production sign-offs.
Stakeholder & Governance
- Engage with Business, Product, Technology, Operations, and CXO leadership.
- Lead QA governance forums, steering committee updates, and executive reporting.
- Manage risks, issues, dependencies, and escalations.
• Digital Banking Domain Expertise
- Strong domain knowledge in:
- Mobile & Internet Banking (Retail & Corporate)
• API / Open Banking / Middleware
- Payments – UPI, Wallets
• Digital Onboarding, KYC, AML, CRM
- Islamic Banking ( all digital channels exp regulations)
Commercial Management
- RFP/SOW reviews, SLAs, and delivery commitments.
- Manage onsite-offshore QA teams.
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