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Role Overview
The Sales Development Representative (SDR), based in Pune, is a dedicated pipeline-generation engine for OpenGov's US go-to-market team.
This role is built for outbound specialists who want to master high-volume prospecting into the US public sector market, working US-aligned hours to connect directly with government decision-makers in real time.
You'll partner closely with US-based Sales Development Representatives and Account Executives to build and qualify pipeline.
Full Job Posting
Job Summary:
The Sales Development Representative (SDR), based in Pune, is a dedicated pipeline-generation engine for OpenGov's US go-to-market team. This role is built for outbound specialists who want to master high-volume prospecting into the US public sector market, working US-aligned hours to connect directly with government decision-makers in real time. You'll partner closely with US-based Sales Development Representatives and Account Executives to build and qualify pipeline.
Responsibilities:
- Generate pipeline for the US market: run high-volume outbound calls, emails, and LinkedIn outreach into assigned US territories (cities, counties, special districts, and state agencies)
- Work US-aligned hours: align your schedule to the US territories you support so you're reaching decision-makers in real time
- Qualify inbound and outbound leads against OpenGov's ICP and hand off sales-ready opportunities to US-based Account Executives
- Build enough fluency in OpenGov's cloud-based platform to speak credibly about the problems it solves for cities, counties, and government agencies
- Use Salesforce, Outreach, and LinkedIn daily to manage pipeline, prioritize leads, and log activity with precision
- Clearly and persuasively articulate OpenGov's value to US government decision-makers and quickly establish credibility
- Hit weekly outbound activity and pipeline targets while staying disciplined about lead quality
- Collaborate with marketing by following up on inbound and campaign-generated leads to maximize lead-to-opportunity conversion
- Maintain accurate, up-to-date records in Salesforce for all prospecting activity
- 2 to 4 years of experience in SDR, Sales or a customer-facing role
- Excellent spoken and written English, with the confidence to cold-call US-based government decision-makers and quickly build rapport
- Comfortable working US-aligned hours from Pune
- A natural communicator who's confident talking to people you've never met, and knows how to make them glad you called
- Genuinely curious about technology and its role in government, with a competitive drive and real passion for pushing the public sector forward
- Excited by AI and what it means for government: able to speak to it credibly and see it as a differentiator in every conversation
- Familiarity with CRM tools (Salesforce or similar) is a plus
- Background in B2B, SaaS, outbound prospecting, BPO, or government is a bonus, but not expected at this level
- Bachelor's degree preferred
- A Mission That Matters.
- At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
- Opportunity to Innovate
- The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
- A Team of Passionate, Driven People
- This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.
- A Place to Make Your Mark
- We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Requirements and Preferred Experience:
2 to 4 years of experience in SDR, Sales or a customer-facing role
Excellent spoken and written English, with the confidence to cold-call US-based government decision-makers and quickly build rapport
Comfortable working US-aligned hours from Pune
A natural communicator who's confident talking to people you've never met, and knows how to make them glad you called
Genuinely curious about technology and its role in government, with a competitive drive and real passion for pushing the public sector forward
Excited by AI and what it means for government: able to speak to it credibly and see it as a differentiator in every conversation
Familiarity with CRM tools (Salesforce or similar) is a plus
Background in B2B, SaaS, outbound prospecting, BPO, or government is a bonus, but not expected at this level
Bachelor's degree preferred
Why OpenGov?
A Mission That Matters.
At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy.
Opportunity to Innovate
The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.
A Team of Passionate, Driven People
This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.
A Place to Make Your Mark
We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.
Benefits That Work for You
Enjoy an award-winning workplace with the benefits to match, including:
Comprehensive healthcare options for individuals and families
Flexible vacation policy and paid company holidays
401(k) with company match
Paid parental leave, wellness stipends, and HSA contributions
Professional development and growth opportunities
A collaborative office environment with weekly catered lunches.
Preferred Qualifications
- Familiarity with CRM tools (Salesforce or similar) is a plus
- Bachelor's degree preferred
About OpenGov
OpenGov is a cloud-based software company that provides budgeting, planning, reporting, and citizen services solutions for U.S. state and local governments. Founded in 2012, the company was acquired by Cox Enterprises in 2024.
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