Debt Collection Officer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Job Overview The Debt Collection Officer is responsible for managing the collection process of overdue accounts and reducing the company's bad debt. This role involves interacting with clients to collect payments, negotiate repayment plans, and ensure timely receivables to maintain cash flow.
Key Skills for This Role
Full Job Posting
Overview
Job Overview The Debt Collection Officer is responsible for managing the collection process of overdue accounts and reducing the company's bad debt.
This role involves interacting with clients to collect payments, negotiate repayment plans, and ensure timely receivables to maintain cash flow.
The Debt Collection Officer will work closely with the finance and accounts departments to report on outstanding debts and contribute to overall financial health.
Key Responsibilities
Contact customers via phone, email, or letter to remind them of overdue payments and negotiate repayment plans.
Maintain accurate records of communications and payment agreements in company databases.
Investigate and resolve customer inquiries regarding payments and account discrepancies.
Review accounts receivable aging reports and prioritize follow-ups on overdue accounts.
Develop and implement effective collection strategies while adhering to legal and ethical standards.
Work towards achieving collection targets and KPIs set by the management.
Keep detailed records of each collection action, including customer interactions and agreements.
Liaise with legal advisors when necessary for collection of disputed accounts.
Provide feedback and insights on common payment issues to help the company improve its services and payment processes.
Assist in reporting collection results to management and provide recommendations for improvement.
Qualifications
Bachelor’s degree in Finance, Business Administration, or related field.
3–5 years of experience in debt collection, credit control, or financial services.
Skills
& Competencies Strong negotiation and persuasion skills.
Excellent communication skills in Arabic and English, both written and verbal.
Proficient in Microsoft Office Suite and experience with accounting or collection software.
Good analytical skills to assess customer creditworthiness and payment risk.
Ability to handle challenging conversations calmly and professionally.
Strong organizational skills and attention to detail.
Ability to work independently and meet collection targets.
Key Personal Attributes High level of integrity and ethical standards.
Customer-focused and service-oriented mindset.
Ability to work under pressure and manage multiple deadlines.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Matar Al Baqmi Holding Company
Sales Executive - Auto Parts
الرياض, KSA
Job Purpose: We are seeking a proactive and experienced Sales Executive to join our Auto Parts division. This role is not just about selling. it requires someone who knows the market inside out. The ideal candidate shoul
Sales Executive - Auto Parts
جدة, KSA
Job Purpose: We are seeking a proactive and experienced Sales Executive to join our Auto Parts division. This role is not just about selling. it requires someone who knows the market inside out. The ideal candidate shoul
Financial Analyst
Saudi Arabia, KSA
Job Purpose To support enterprise-wide financial planning, budgeting, forecasting, and reporting processes. This role serves as the analytical backbone for the Group Finance team, ensuring the integrity of financial mode
Sales Representative
الرياض, KSA
Job Purpose The Sales Representative at Matar Al Baqmi Holding Company plays a key role in driving the company's revenue growth by actively identifying new business opportunities and maintaining strong relationships with
Internal Auditor
Saudi Arabia, KSA
Job Purpose We are seeking a highly skilled Internal Auditor with a background from a Big 4 accounting firm to join our internal audit team. The ideal candidate will bring their experience in financial auditing, risk ass