Deal Desk Lead
Skills
About This Role
Company Description
IFS is a billion-dollar revenue company with 7000+ employees on all continents.
Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™.
Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact.
We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in.
We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.
As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a **global, diverse environment;** you will be joining a **winning team** with a **commitment to sustainability;** and a company where we get things done so that you can **make a positive impact** on the world.
We’re looking for innovative and original thinkers to work in an environment where you can **#MakeYourMoment** so that we can help others make theirs.
With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment.
Join Team Purple.
Join IFS.
Job Description
At IFS, we help our customers be their best when it really matters- at their **Moments of Service™**.
Deal Desk plays a critical role in enabling this by ensuring commercial excellence, governance, and consistency across the Asia Pacific, Middle East, and Japan (APJMEA) region.
As part of the Business Operations organization, the Deal Desk partners closely with Sales, Finance, Legal, and Market Units to support the structuring, approval, and execution of customer agreements in line with IFS policies, standards, and values.
This role forms part of the regional Deal Desk function and reports to the Deal Desk Director, APJMEA.
The position will be based in our **Saudi Arabia** office.
Key Responsibilities
- In this role, you will:
- Ensure sales transactions are structured and executed in full compliance with IFS commercial policies, procedures, and governance frameworks, safeguarding both customer outcomes and company integrity.
- Own and manage the end‑to‑end deal approval lifecycle through the IFS Deal Approval Request (DAR) system, ensuring all approvals are secured prior to the release of commercial terms or customer contracts.
- Perform detailed deal validation and pricing reviews across relevant systems, confirming the accurate application of pricing, discounting, financing arrangements, payment terms, and maintenance structures.
- Partner with Sales to advise on complex and non‑standard deal scenarios, providing clear, pragmatic guidance that balances commercial agility with risk management.
- Act as a trusted advisor to Sales on revenue recognition and contractual considerations, working collaboratively with Finance, Legal, Revenue Recognition, Business Operations, and Market Unit/Business Unit Leaders to resolve issues efficiently.
- Support the interpretation and analysis of existing customer contracts, renewals, and amendments to ensure clarity, consistency, and compliance.
- Maintain alignment with Global Deal Desk policies and actively support the adoption of policy updates, process improvements, and best practices across the region.
Qualifications
- To thrive at IFS, you will bring:
- A tertiary qualification in Business Administration, Finance, or a related discipline.
- 3–5 years of experience in Deal Desk or Business Operations within the enterprise software or technology licensing industry.
- A working knowledge of IFRS 15 and core revenue recognition principles.
- Strong understanding of enterprise software products, licensing models, and commercial structures.
- Demonstrated commercial judgment, with the ability to support deal velocity while maintaining robust governance and compliance.
- Experience operating effectively in cross‑functional, matrixed, and geographically dispersed teams, with an appreciation for cultural diversity.
- Strong analytical, problem‑solving, and communication skills, with the confidence to influence stakeholders at multiple levels.
- The ability to manage competing priorities, work under pressure, and deliver high‑quality outcomes independently when required.
- A collaborative mindset aligned with IFS values—ownership, accountability, teamwork, and a structured approach to delivering results.
- AI literacy and fluency
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