Day Matron

Key Responsibilities

• Restroom Care & Cleanliness
• Maintain restrooms in pristine condition throughout operating hours
• Perform routine cleaning, restocking of supplies, and spot checks
• Address spills or cleanliness issues promptly to ensure guest comfort and safety
• Must be able to service gender-specific restroom facilities in compliance with privacy standards
• Floor & Surface Maintenance
• Keep all floors clean, polished, and free of debris
• Monitor high-traffic areas and address issues as they arise
• Glass & Detail Cleaning
• Regularly monitor and clean glass surfaces to remove fingerprints, smudges, and marks
• Ensure mirrors, glass walls, and doors remain presentation-ready at all times
• Meeting & Event Support
• Clean and reset meeting rooms and event spaces before and after use
• Respond quickly to turnover needs during events or back-to-back meetings
• Ensure spaces are tidy, welcoming, and ready for the next use
• Experience Center Support
• Maintain an elevated standard of appearance consistent with a showcase environment
• Act as a visible steward of cleanliness and professionalism within the space
• Communicate any maintenance concerns or supply needs to management

Qualifications & Skills

• Ability to clearly communicate in English with customers, colleagues, and leadership
• Previous experience in janitorial, hospitality, or facilities support preferred
• Strong attention to detail and pride in maintaining high standards
• Ability to work independently and proactively in a fast-paced environment
• Professional demeanor and customer-service mindset
• Ability to stand, walk, bend, and perform physical cleaning tasks throughout the shift

About UG2