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Data & Technology Manager

ZEISS Group
Birmingham, GBR
Full-time
Manager
Onsite
Discovered 3 weeks ago
sap

Full Job Posting

Your Role

  • As Data and Technology Manager, you will lead the UK&I Data & Technology portfolio across workplace, infrastructure, applications and data. Reporting to the Head of CX, Data, Technology & Transformation, you will shape the technology strategy, roadmap and service delivery agenda, ensuring our technology landscape is secure, resilient, cost-effective and aligned to business priorities.
  • You will lead a team of 7 people, including 4 direct reports, providing direction, coaching and development while ensuring the right skills and capabilities are in place to support the business.
  • You will also act as a senior technology partner to the UK&I business, translating business needs into effective technology solutions while working closely with Corporate IT and external technology partners.
  • The role of Data and Technology Manager will involve:
  • Lead the UK&I technology strategy, demand pipeline and roadmap across key platforms including SAP, SAP BW and Salesforce.
  • Build strong relationships with senior stakeholders, translating business priorities into technology requirements and improvements.
  • Lead and develop the UK&I service delivery team, including 4 direct reports and 3 wider team members.
  • Drive data strategy, architecture, governance and data quality to enable trusted, accessible information.
  • Own service performance, governance, risk, information security, change, incident and problem management.
  • Manage technology suppliers, service levels, budgets and commercial performance.
  • Drive continual service improvement, automation and standardisation to improve efficiency, resilience and user experience.
  • Ensure effective business continuity, disaster recovery and operational readiness across critical services.

Your Experience

  • You will bring:
  • Experience leading IT service delivery, technology operations or product teams within a complex business environment.
  • Strong people leadership experience, including coaching, development and performance management.
  • A proven track record of delivering service improvement and measurable business outcomes.
  • Experience managing senior stakeholders and translating business needs into practical technology solutions.
  • Strong knowledge of ITIL-aligned service management, including demand, change, incident and problem management.
  • Experience across enterprise applications, data platforms and technology architecture.
  • Understanding of information security, risk, business continuity and supplier management.
  • Strong commercial awareness, including budget and cost management.
  • Excellent communication, influencing, decision-making and problem-solving skills.
  • It would be desirable if you had:
  • ITIL, Agile, SIAM or related professional qualifications.
  • Experience with SAP, SAP BW or Salesforce.
  • Experience delivering technology transformation or service improvement within a global organisation.
  • Your Benefits
  • If you join ZEISS, you will have access to a range of benefits, including:
  • 10% employer pension contribution, based on a 4% employee contribution.
  • Bonus scheme.
  • Private healthcare.
  • Free ZEISS lenses for you, plus discounted ZEISS lenses for your friends and family.
  • Role Details
  • Location: 22 Gas Street, Birmingham
  • Team: 7 people, including 4 direct reports
  • Contract: Permanent, Full-Time
  • Hours: 37.5 hours per week
  • Working pattern: Hybrid, with Tuesday, Wednesday and Thursday being essential office days.
  • Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.
  • Your ZEISS Recruiting Team:

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