Data Specialist
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Key skills for this role
About the Role
1.Operational Coverage Provide first-line triage for alerts, user queries and basic incidents; execute runbooks, escalate per SLA. Perform detailed analysis, tuning, rule creation, and remediation of incidents requiring technical troubleshooting across DLP, classification, and IRM platforms.
Key Skills for This Role
Full Job Posting
1.Operational Coverage
- Provide first-line triage for alerts, user queries and basic incidents; execute runbooks, escalate per SLA.
- Perform detailed analysis, tuning, rule creation, and remediation of incidents requiring technical troubleshooting across DLP, classification, and IRM platforms.
- Lead advanced investigations, root cause analysis, complex incident containment, custom rules/scripts, integration with SIEM/SOAR, and vendor engagement for bug fixes/feature requests.
2.Incident & Issue Management
- Own incident lifecycle for data security events: detection → investigation → containment → remediation → recovery → post‑incident review.
- Maintain an issues register/deviation tracker; prioritize, assign ownership, and track SLA-driven resolution.
- Produce incident reports, RCA, and recommendations; implement corrective and preventive actions.
3.Service Enhancement & Continuous Improvement
- Identify opportunities to improve detection fidelity, reduce false positives, and enhance user experience.
- Lead tuning, content updates (classification patterns, DLP fingerprints, policy sets), and automation to optimize operations.
- Develop and maintain playbooks, runbooks, and operational runbooks for repeatable tasks.
4.Policy Review & Enforcement
- Collaborate with governance and legal teams to design, review, and update data security policies and acceptable use frameworks.
- Implement and enforce policies via DLP/classification controls, IRM, encryption and endpoint integrations.
- Ensure auditability and evidence collection for compliance and regulatory requirements.
5.Platform & Server Management
- Oversee deployment, configuration, hardening, patching, backup and monitoring of DLP, classification, and IRM servers/applications (on‑prem and cloud).
- Ensure high availability, capacity planning, performance optimization, and disaster recovery readiness.
- Manage integrations with identity, endpoint, email, storage and cloud services (e.g., Microsoft 365, Exchange, SharePoint, Box, OneDrive).
6.Architecture, Design & Enhancement
- Architect and validate solution designs, secure configurations and network integrations for data security tools.
- Produce high/low level design documents, solution architecture diagrams, and technical specifications.
- Conduct threat modelling and security reviews for proposed changes impacting data flows.
7.Transition & Transformation
- Lead technical transition activities for onboarding, migrations, or vendor replacements (discovery, cutover plans, rollback plans).
- Drive transformation initiatives (cloud enablement, SaaS adoption, automation, CI/CD for policies).
- Ensure knowledge transfer, create HLD/LLD, runbooks, training materials and handover to operations.
8.Stakeholder Engagement & Reporting
- Liaise with SOC, IT ops, endpoint, identity, legal/compliance, data owners, and business units.
- Provide regular operational and executive reporting (KPI dashboards for incidents, coverage, false positives, policy enforcement, classification coverage).
- Support audits, compliance assessments and third‑party reviews
Required Qualifications & Experience
- Bachelor’s degree in computer science, Information Security, or related field (Master’s or relevant certifications preferred).
- 8+ years’ experience in data security roles, with hands-on experience across DLP, Data Classification, and IRM solutions.
- Proven L1–L3 operational background: triage, remediation, advanced tuning and integrations.
- Experience managing DLP products (e.g., Forcepoint, Symantec/Digital Guardian, McAfee DLP), classification tools (Boldon James or similar, Titus), IRM (Seclore, Purview), and related ecosystem integrations.
- Strong server/platform administration skills (Windows/Linux), virtualization and cloud exposure (Azure/AWS).
- Knowledge of encryption, PKI, HSMs, and secure key management (Thales or similar).
- Familiarity with SIEM (Microsoft Sentinel), EDR, email gateways, and MDM integrations.
- Solid understanding of CIS, NIST, ISO27001 frameworks and data privacy regulations.
- Excellent troubleshooting, scripting (PowerShell, Python), and automation skills.
- Strong communication skills and experience working with cross-functional teams and senior stakeholders.
- Desirable Certifications (Good to have)
- CISSP, CISM, CCSP, or equivalent
- Vendor-specific DLP/IRM certifications (Forcepoint/Symantec/Boldon/Seclore)
- Azure/AWS certifications, Microsoft 365 security certifications
- ITIL Foundation
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