Data Operations Support Analyst

Role overview

Key responsibilities

• Create, validate, and maintain accurate operational data reports.
• Support the Data Output Catalogue and its integration with Collibra in collaboration with Data Governance.
• Help improve processes and set up a SharePoint site for stakeholder transparency and access.
• Support partnership packs, project trackers, and communication materials.
• Prepare meeting, workshop, and internal-update materials, presentations, and reports.
• Gather stakeholder feedback, identify data needs, and improve data storytelling.
• Support dashboards and reports that track data usage, impact, and project KPIs.
• Develop case studies and success stories demonstrating team value.

Skills and experience

• Strong attention to detail and focus on data quality, accuracy, and consistency.
• Collaborative approach and ability to build positive stakeholder relationships.
• Organisation and time-management skills to manage priorities and deadlines.
• Ability to prepare clear reports, presentations, and stakeholder materials.
• Proactive problem-solving and ability to adapt to changing priorities.
• Basic understanding of Power BI, Excel, or similar analytics platforms is sought.
• Experience supporting process improvements and continuous enhancement.
• Must be eligible and authorised to work in the United Kingdom.

Working arrangements

• Employees work at least two days a week away from home, increasing to three days a week from December 2026.
• Away-from-home work may involve the office, client visits, or industry events; flexible arrangements may be discussed.

Benefits

• Benefits include annual pay review and performance-based bonus, private medical cover, annual leave, wellbeing services, volunteering leave, and paid parental and carer's leave.