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Data Operations Associate, STR - Nashville, TN

CoStar Group
USA
Full-time
Junior · 1+ years experience
Discovered 2 weeks ago

Full Job Posting

Key Responsibilities

  • Load performance data from corporate submissions, automated data feeds and manual data files:
  • Perform data quality checks – research and accept/reject data.
  • Contact data providers to understand and resolve data discrepancies.
  • Communicate effectively and professionally with properties, clients, and other industry professionals regarding STR/CoStar’s policies and guidelines.
  • Notify the research department of any census related issues (room supply, open dates, etc.).
  • Work with internal stakeholders to monitor and improve participation levels.
  • Conduct daily, weekly, and monthly processing procedures.
  • Respond to clients via email in an effective and timely manner.
  • Help teams run pre-processing checks on weekly and monthly data.
  • Generate, check, and send selected reports to corporate clients and individual properties.
  • Act as an internal point of contact for data related queries.
  • Manage workflow requests and work with clients to assist in the setup of data delivery.
  • Stay knowledgeable of industry trends and industry news that may affect the data.
  • Work on various projects as needed and able.
  • Help clients automate their data submission to STR from various technology vendors.
  • Identify new opportunities for automated data transfer to STR with new technology vendors.
  • Support growth in data participation.
  • Maintain and deliver daily, weekly, and monthly deliverables to clients.
  • Complete assigned delivery tasks with a high degree of accuracy.
  • Notify the team and business when there are issues impacting delivery timelines.
  • Partner with internal teams (e.g. IT, Global Data Operations) to resolve delivery issues as efficiently as possible.
  • Adjust and update report setups per client requests.
  • Adhere to STR’s and CoStar’s standards and guidelines for data confidentiality.
  • Other duties may be assigned as required.

Basic Qualifications

  • Bachelor's degree required from an accredited, not-for-profit, in-person college/university.
  • Minimum of 1+ years of relevant work experience.
  • A track record of commitment to prior employers.
  • Data Skills: creative, innovative, and analytical. Strong confidence in using and manipulating quantitative performance data.
  • Ability to manipulate big data sets/work with disparate data sets.
  • Excellent written and verbal communication skills; ability to communicate effectively and establish strong working relationships with executive management, internal clients, team members and other departments.
  • Strong knowledge of Microsoft products, in particular Excel, PowerPoint and Word.
  • Ability to work both independently and as part of a team.
  • E xperienced in dealing with urgent internal and/or external requests while maintaining the turnaround times for other projects.
  • History of working in a detail orientated role whereby attention and focus was a priority. Positive can-do attitude, with willingness to learn new ways to accomplish objectives.
  • Highly organized, with strong time management skills.
  • Be a team player, as a member of an international team.

Preferred Qualifications

  • Bachelor’s degree in the field of hospitality, data, business management or finance.
  • Knowledge of STR data, products, and clients.
  • Knowledge of hospitality technology; PMS, RMS, BI Tools.
  • Experience of working within the hotel/travel/tourism industry.
  • Financial literacy, including familiarity with P&L statements and related performance indicators.
  • Experience with API integrations and SFTP data transfers is highly desirable.
  • What’s In It For You?
  • If you are a driven professional looking for a high-growth, high-reward career, CoStar Group offers the ideal opportunity. Be part of a best-in-class company with strong year-over-year growth that invests in your success. Enjoy a rewarding atmosphere where you can learn, excel, and grow.
  • When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.
  • We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.
  • Our benefits package includes (but is not limited to):
  • Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
  • Life, legal, and supplementary insurance
  • Virtual and in person mental health counseling services for individuals and family
  • Commuter and parking benefits
  • 401(K) retirement plan with matching contributions
  • Employee stock purchase plan
  • Paid time off
  • Tuition reimbursement
  • On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
  • Access to CoStar Group’s Employee Resource Groups
  • Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
  • Sponsorship
  • We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.
  • #STR
  • #LI-BR1
  • CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

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