Data Entry Operator
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Key skills for this role
About the Role
The role involves managing product listings, maintaining customer data, updating CRM records, and assisting the sales team with excellent communication and organizational skills.
Key Skills for This Role
Full Job Posting
Overview
We are looking for a proactive and detail-oriented
Data Entry Executive
to support our sales and marketing operations.
The candidate will be responsible for managing product listings, entering and updating customer leads, maintaining CRM records, contacting prospective customers, and assisting the sales team in daily operations.
Key Responsibilities
- Create and update furniture product listings on online platforms and marketplaces.
- Enter, organize, and maintain customer and lead data from various platforms.
- Update CRM and sales records accurately.
- Contact leads via phone, WhatsApp, and email to verify requirements and schedule follow-ups.
- Follow up with inquiries received through website, social media, WhatsApp, and online marketplaces.
- Coordinate appointments and meetings for the sales team.
- Prepare quotations and basic sales documentation when required.
- Maintain customer databases and ensure data accuracy.
- Generate daily and weekly lead and sales activity reports.
- Coordinate with sales, marketing, and management teams.
- Ensure timely responses to customer inquiries.
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