oracle
Data Engineer III
American Express
Phoenix, USA
Full-time
Senior · 8+ years experience
Onsite
Discovered 2 days ago
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Key Skills for This Role
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Full Job Posting
Qualifications
- 8+ years of hands-on DBA experience supporting PostgreSQL, YugabyteDB, SQL Server, and cloud-native databases such as Amazon Aurora PostgreSQL, Amazon Aurora MySQL, Google Cloud SQL, and Google Cloud Spanner.
- Strong experience with database administration activities, including installation, configuration, upgrades, patching, monitoring, troubleshooting, backup and recovery, replication, and high availability.
- Deep technical knowledge of PostgreSQL, SQL Server, YugabyteDB, and cloud-native database platforms.
- Proven ability to troubleshoot complex production issues related to performance, query optimization, workload management, capacity planning, latency, availability, and reliability.
- Experience with automation and DevOps tools such as Python, Unix shell scripting, Ansible, Terraform, GitHub, and CI/CD pipelines.
- Hands-on experience with AWS and/or GCP database services, Infrastructure as Code, monitoring, and observability tools such as Grafana and DMC.
- Understanding of data engineering concepts, including data ingestion, ETL/ELT, data pipelines, data integration, and support for high-volume data workloads.
- Knowledge of ITIL processes, including Incident, Problem, and Change Management, along with Disaster Recovery and root cause analysis.
- Strong troubleshooting, communication, ownership, and collaboration skills in a 24x7 production support environment.
- Solid understanding of database setup, configuration, administration, and replication.
- Ability to learn quickly, work independently, and take ownership of assigned responsibilities.
- Willingness to provide rotational weekend and off-hours support as needed.
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
Responsibilities
- Provide 24x7 production support for enterprise database platforms and mission-critical business applications.
- Administer database platforms, including installation, configuration, upgrades, patching, monitoring, troubleshooting, backup and recovery, replication, and high availability.
- Monitor database health, availability, capacity, and performance; identify risks early and implement proactive improvements to reduce incidents.
- Manage and resolve production incidents using established Incident Management processes.
- Perform root cause analysis and drive long-term remediation through Problem Management practices.
- Plan, validate, and implement database changes in alignment with Change Management processes.
- Partner with application, infrastructure, cloud, security, data engineering, and vendor teams to troubleshoot issues and improve platform stability.
- Contribute to the architecture, design, engineering, and optimization of enterprise-scale data platforms.
- Develop automation, observability, and self-healing capabilities to improve reliability, reduce manual effort, and increase operational efficiency.
- Leverage AI-enabled tools and automation frameworks to identify improvement opportunities and accelerate operational outcomes.
About American Express
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