Data Center Facilities Manager

About the Role

Key Responsibilities

• Participate in the planning and construction of CoLocation Data Center infrastructure projects, tracking progress and facilitating communication.
• Anticipate operational risks and oversee the testing, acceptance, and takeover of CoLocation Data Center infrastructure projects to ensure smooth delivery.
• Manage the operation of CoLocation Data Center infrastructure, focusing on stability, optimization, and overall data center management improvement.
• Own end-to-end change management for all high-risk data center maintenance activities to ensure uninterrupted facility operations.
• Moderate data center operations, including event reporting, fault tracking, and handling, to enhance service capabilities.
• Maintain collaborative partnerships with vendors, internal teams, and stakeholders to support seamless facility delivery.
• Conduct regular audits and performance reviews of CoLocation Data Center providers’ maintenance programs, collaborating to improve facility upkeep effectiveness.
• Support the DC Operations team as a Subject Matter Expert to understand and manage design limitations and risks.
• Supervise construction teams during Data Hall fit-outs, coordinating IT services, power system deployment, and cooling infrastructure implementation.
• Be available outside of normal business hours to respond to communications and coordinate the management of critical, high-priority facility incidents that may impact business operations.

Qualifications and Experience

• 5-10 years of experience in data center facilities management or a related field.
• Demonstrated ability to manage complex infrastructure projects from planning to delivery.
• Experience with change management processes for critical facility maintenance.
• Strong understanding of data center operations, including event reporting and fault resolution.
• Proficiency in managing vendor relationships and internal stakeholder communications.
• Ability to conduct audits and performance reviews of maintenance programs.
• Expertise in IT services, power system deployment, and cooling infrastructure implementation during data hall fit-outs.
• About ByteDance
• Founded in 2012, ByteDance aims to inspire creativity and enrich life. The company offers a suite of products, including TikTok, Lemon8, CapCut, and Pico, alongside platforms specific to the China market such as Toutiao, Douyin, and Xigua. ByteDance facilitates connection, consumption, and content creation for users globally.
• Working at ByteDance
• ByteDance is committed to fostering an inclusive environment where employees are valued for their diverse skills, experiences, and perspectives. The company's mission to inspire creativity and enrich life is supported by global, diverse teams. ByteDancers are encouraged to lead with curiosity, humility, and a desire to make an impact in a rapidly growing technology company, fostering an "Always Day 1" mindset to achieve meaningful breakthroughs.