Data Analyst

Role overview

Key responsibilities

• Perform data entry, data retrieval, database maintenance, and compile regular operational reports.
• Support management of the relationship between Bleckmann and Amazon and help maintain a strong long-term partnership.
• Monitor and analyze site KPIs, identify performance issues, and escalate breaches to relevant stakeholders.
• Prepare Weekly Business Review reports and support Monthly and Quarterly Business Reviews.
• Manage client expectations and maintain exceptional customer service.
• Work with site management to improve stock accuracy and service levels and deliver client-focused projects, including full physical stock counts.
• Liaise with warehouse management to prepare for volume fluctuations, promotions, peak trading periods, and other client-driven changes.
• Lead and deliver continuous improvement initiatives to enhance efficiency, quality, productivity, and capacity.
• Support the operation and undertake additional duties that advance site and business objectives.

Skills and experience required

• At least 2 years of administrative experience in a logistics, warehousing, or supply chain environment.
• Strong analytical and problem-solving skills, including interpreting operational data and trends.
• Excellent verbal and written communication skills and confidence engaging stakeholders at all levels.
• Experience monitoring KPIs and supporting continuous improvement initiatives.
• Advanced Microsoft Excel skills, including reporting, data analysis, and manipulation of large datasets.
• Ability to learn and develop expert-level knowledge of Warehouse Management Systems (WMS).
• Strong organizational skills, ability to manage multiple priorities in a fast-paced environment, and high attention to detail.

Benefits

• 33 days of annual leave, inclusive of bank holidays; life insurance; and a competitive pension scheme.
• Retail and other discounts, health and wellbeing initiatives, social events, client discounts, and on-site parking.