Data Analyst - Healthcare Encounters
Role Overview
SafeRide Health is seeking a Data Analyst with a high degree of ownership, customer focus, and follow-through to own encounter operations and stakeholder management for a portfolio of Medicaid and Medicare Advantage clients.
This role sits at the intersection of data, healthcare operations, and client service - working with clients and internal teams to turn complex requirements and encounter data into clear action.
You’ll manage the end-to-end encounter workflow for approximately 6–8 clients, gather requirements, and serve as the bridge between clients, business teams, and engineers to ensure effective collaboration and delivery.
Key Skills for This Role
Full Job Posting
Required Qualifications
- Excellent communication skills and strong stakeholder and client-management skills across technical and nontechnical audiences
- Experience using SQL for supporting various Business and Data Operations.
- Demonstrated data-analysis skills using Excel, Tableau, QuickSight, or comparable tools
- Structured problem-solving and process-management experience; Six Sigma, Scrum, or Kanban certification preferred
Preferred Qualifications
- Project Management experience - ability to own a multi-step operational workflow, investigate issues, and drive through resolution
- Healthcare, Medicaid, encounters, EDI, or related payer/health-plan experience
- Experience with 837 encounter files, SFTP workflows, response files, or rejection management
- What Success Looks Like:
- Own encounter-management responsibilities for approximately 6–8 clients
- Generate 837 healthcare encounter files, submit files to client destinations (typically SFTP), and track response files
- Triage and coordinate remediation of rejections with engineering and internal teams
- Report ongoing performance and SLA metrics and translate data into business decisions
- Structured problem-solving and process-management experience; Six Sigma, Scrum, or Kanban certification preferred
About SafeRide Health
Private U.S. NEMT broker and technology-services company serving Medicaid, Medicare Advantage, and provider programs.
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