Cyber Security Specialist

Overview

Job Purpose

IT Business Continuity

• Respond to support tickets within your sphere of experience (L3 only).
• Be asked to cover support tickets in areas outside of your core area of experience, invoking vendor support where required.
• Be required to undertake self-directed learning and development on strategic vendors at a detailed technical level such that you feel comfortable in performing installation, upgrades, and changes at a professional services level.
• Work under broad direction, personally managing your day-to-day tasks according to urgency and priority.
• Compliance and Monitoring:
• Be required to support clients through remote, or on-site professional services delivery.
• Liaise with stakeholders in relation to cyber security issues and provide future recommendations.
• Monitor and respond to 'phishing' emails and 'pharming' activity.

IT Security Consultancy

• Assist with the creation, maintenance, and delivery of cyber security awareness training for colleagues.
• Give advice and guidance to staff on issues such as spam and unwanted or malicious emails.

Reporting

• Generate reports for both technical and non-technical staff and stakeholders.
• Maintain an information security risk register and assist with internal and external audits relating to information security.

HR Proficiency

• Ability to obtain updated soft and technical skills related to the job.

Delivery

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-Solving

• Solve any related problems arise and escalate any complex operational issues.

Quality

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business Process Improvement

• Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.

Compliance

• Comply to related policy and procedures and work instructions.

Health, Safety, and Environment

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic Qualification