Customs & Trade Compliance Analyst

Company context

Role overview

Governance and classification

• Establish and own customs governance for product classification, documentation, review, and cross-border shipments.
• Stay current on customs rules, tariffs, government requirements, and trade regulations and translate them into business processes.
• Research and apply HS, HTS, and tariff classifications across jurisdictions and establish consistent processes for selecting codes.

Documentation and compliance

• Review customs entries, commercial invoices, certificates of origin, packing lists, bills of lading, air waybills, and supporting documents for accuracy and completeness.
• Coordinate audits, work with customs authorities, monitor internal processes, identify risks, and resolve compliance issues.
• Prepare, coordinate, or support amended customs documentation when corrections are needed after clearance.

Duties, brokers, and processes

• Manage duty drawback claims, including eligible-shipment identification, documentation, reconciliation, and broker coordination.
• Validate broker invoices and customs charges and review duty, brokerage, import, and export invoices for accuracy.
• Work with Shipping and Logistics, Finance, Operations, brokers, and other partners to build practical processes and accurate ERP-driven documentation flows.

Global trade expansion

• Strengthen Canada–U.S. customs processes first, then expand coverage to imports from China, trade involving Mexico, and other international markets.
• Research customs, classification, tariff, and documentation requirements when entering new jurisdictions.

Customs and trade qualifications

• Experience in customs compliance, customs brokerage, import/export operations, or a related global trade function.
• Relevant customs training is required; a customs designation or certification is ideal.
• Experience with U.S. customs and imports into the U.S. is particularly valuable.
• Knowledge of customs requirements, clearance, audits, HS/HTS and tariff classifications, origin, valuation, duties, and supporting documentation.

Systems and working skills

• Strong analytical skills and attention to detail when reviewing shipment data, investigating discrepancies, and preparing for audits.
• High proficiency in Microsoft Excel and comfort with ERP and automated systems.
• Exposure to the U.S. Automated Commercial Environment (ACE) is an asset.
• Ability to work independently, take initiative, communicate clearly, and collaborate with brokers, agencies, and internal teams.

Compensation

• The stated salary range is $75,000–$95,000; the posting does not specify a compensation cadence.

Interview process