Customs Brokerage Lead

Be a knowledge expert of our technology, and drive and adopt throughout the department

Actively seeking or is certified in industry certification

Regularly request additional responsibilities to support the team and the department

Spend approximately 80% of their time in direct operations and 20% on development and training

Continually identify areas to improve efficiency

Achieve standard of 52 hours training per year, including all mandatory trainings

Drive and develop customer relationships to exceed their expectations

In conjunction with supervisor, manager, identify, develop, and mentor your number 2.

Have a sense of urgency, be willing to help by offering solutions

Support the manager in sales, retention, reporting, accounting, where needed.

Ensure company credit procedures are followed and utilized effectively.

Promote compliance policies and regulations

Exude the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Strong understanding of Expeditors’ company policies and procedures

Curiosity in learning all of Expeditor’s products, services, and systems

Effective interpersonal skills, including presentation, written correspondence

Strong Microsoft Office Skills

Fluent in English. Multilingual a plus.

Proactive drive with strong organizational skills

Minimum 1 year of employment with Expeditors. Customs Brokerage experience a plus.

All your information will be kept confidential according to EEO guidelines.