Customer Support Specialist - Autonomous Vehicles team
Skills
About This Role
About The Role
At Uber, we're building a future where autonomous vehicles and human drivers seamlessly work together to make transportation more reliable, affordable, sustainable, and safer.
Our vision is one of a hybrid future, with AVs operating alongside drivers and couriers, each bringing their unique capabilities to the table.
As the largest on-demand mobility and delivery platform in the world, Uber is uniquely positioned to help AV companies deploy and scale their technology globally.
As the COE Specialist on the Autonomous Vehicle team, you will be at the center of delivering on this mission to build the best support experience for Autonomous Vehicle users.
What You Will Do
- Handle Customer Interactions via inbound or outbound phone and messaging
- Ensure continuous process improvement, advocating passionately on behalf of our community to influence the overall customer experience
- Provide accurate, valid, and complete information by using the right methods/tools
- Have a strong understanding and knowledge of your LOB, staying up to date with changes, roll-outs, and ongoing initiatives.
Basic Qualifications
- Excellent knowledge of English (written and spoken at C1 minimum)
- Fluent Arabic
- Previous call handling experience (inbound preferred)
- Exceptional communication skills.
Preferred Qualifications
- Detail Oriented: Proven ability to multitask and follow through while paying strict attention to detail.
- Naturally Curious: Coachability, open to incorporating feedback, and dedication to improvement of your craft.
- Excellent Team player: You collaborate internally or across functional/regional areas to get the best possible outcome for partners/councils.
- An Owner: Passionate and self-driven, you are deeply committed to taking Uber support to the next level and rising to the occasion to solve problems, big and small. You have the initiative to solve problems on your own.
- Passionate: A genuine passion for Uber and exceptional customer support experiences.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Customer Support Specialist
ADIB - Abu Dhabi Islamic Bank · Dubai
Role: Customer Support Specialist Location: BR-Al Barsha Branch, Dubai Role Purpose: To assist customers in their banking requirements by delivering high quality service while projecting ADIB’s professional image in all
Skills
Ecommerce Customer Support
ACCEL HUMAN RESOURCE CONSULTANTS · Dubai
🚀 We’re Hiring: Ecommerce Customer Support Executive (D2C) Are you passionate about delivering exceptional customer experiences in ecommerce? We are looking for a dynamic Ecommerce Customer Support Executive to manage c
Skills
Customer Support Specialist - Autonomous Vehicles team
Uber · Dubai
About The Role At Uber, we're building a future where autonomous vehicles and human drivers seamlessly work together to make transportation more reliable, affordable, sustainable, and safer. Our vision is one of a hybrid
Skills
Customer Support Specialist
Fortis · Dubai
Fortis is building modern financial infrastructure for businesses, focused on reliability, speed, and exceptional customer experience. As we scale, Technical Support plays a critical role in ensuring platform stability,
Skills
Customer Support Specialist - Autonomous Vehicles Team
TALENTMATE · Dubai
Job Description About The Role At Uber, were building a future where autonomous vehicles and human drivers seamlessly work together to make transportation more reliable, affordable, sustainable, and safer. Our vision is
Skills
Customer Support (Arabic) | Remote
RecruitLytics Hire · Abu Dhabi
Customer Support Specialist (Arabic) | Remote We are seeking a Customer Support Specialist (Arabic-speaking) to join our remote team and provide high-quality support to our Arabic-speaking customers. This fully remote ro
Skills
Remote Customer Support Specialist
Client of Pulse Media NL · Sharjah
Provide professional customer support through various channels, resolve inquiries, maintain records, and enhance customer satisfaction in a remote environment.
Skills
Remote Customer Support Specialist
Client of Pulse Media NL · United Arab Emirates
Provide prompt customer support through various channels, resolve issues, maintain records, and enhance customer experience with strong communication and problem-solving skills.
Skills
Remote Customer Support Specialist
Client of Pulse Media NL · Dubai
Provide customer support through various channels, resolve issues, maintain records, and enhance customer experience while utilizing CRM tools and communication skills.
Skills
2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required