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teamtailor

Customer Supply Chain Manager

Bodycote North America
Camas, USA
Manager · 5+ years experience
Discovered 1 weeks ago
Communication

Full Job Posting

Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.
  • · This position must satisfy ITAR compliance requirements, therefore candidates must be U.S. Citizens or Permanent Resident Card Holder.
  • · Bachelor Degree in business, management or equivalent and a minimum 5 years of experience in a similar role.
  • · General thermal spray knowledge preferred, experience and training, and capable of scheduling production in a manner that maximizes production efficiency while meeting customer demands.
  • · Requires broad experience, 5 years minimum, and practical knowledge of thermal spray business processes.
  • · Must have a minimum of 5 years supervisory experience.
  • · Requires thorough knowledge of capabilities, equipment availability, and special processing requirements.
  • · Must be capable of providing customers with accurate turn-time commitments.
  • · Language Skills: Must be able to communicate effectively, both orally and in writing.
  • · Requires effective communication skills for interfacing with top management levels, shop supervision and customers.
  • · Requires ability to instill confidence in customers through understanding of needs and maintain a high level of credibility.
  • · Must be tactful, diplomatic, and patient when handling customer complaints.
  • · Must have the ability to report for work on time, follow directions, interact effectively with co-workers, understand, and follow rules and procedures and accept constructive criticism.
  • · Must demonstrate the ability to read, write and communicate the English language.
  • · May have access to compensation information of other employees or applicants in this role and as such cannot disclose the pay of other employees or applicants to other individuals.
  • · Knowledge and hands on experience of computer applications including Microsoft Office and databases is required.
  • · Detail-oriented and goal-driven customer service professional possessing exceptional communication, leadership, and organizational skills.
  • · Must demonstrate the ability to streamline operation that increase efficiency and company profit.
  • · Must possess problem solving abilities to help resolve challenges effectively and efficiently.
  • Physical & Mental Demands: The following physical and mental demands consist of, but are not limited to the following.
  • · Must be able to work in a sitting position for extended periods of time (at desk, while driving, and/or on airplane travel) in an office/industrial environment.
  • · Manual dexterity to perform data entry functions.
  • · Ability to bend, pull, stoop and reach to perform functions.
  • · Ability to lift 25-30 lbs.
  • · May be exposed to heat, fumes, noise, and humidity, etc.
  • · Must have the cognitive and mental capacity to perform essential job functions.
  • · Must be able to communicate effectively orally and in writing.
  • · Visual acuity to read documents, computer screens, files, etc.
  • · Ability to hear in person and via phone.
  • The statements herein are intended to describe the general nature and levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Bodycote reserves the right to revise or change job duties and responsibilities as the need arises.
  • Bodycote is an Equal Opportunity Employer and does not discriminate against current and prospective employees based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age for individuals over forty years of age, military and veteran status, sexual orientation, or any other basis protected by applicable federal, state and local laws.

Preferred Qualifications

  • · General thermal spray knowledge preferred, experience and training, and capable of scheduling production in a manner that maximizes production efficiency while meeting customer demands.

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