Customer Success Manager
Full Job Posting
Qualifications
- 3–5 years of experience in Customer Success, Account Management, Account Executive, or Sales within a VAR, MSP, UCaaS, networking, cybersecurity, or technology solutions environment.
- Experience supporting public sector, government, or education customers preferred.
- Understanding of networking, cloud, cybersecurity, communications, or managed services solutions.
- Strong relationship-building, communication, and presentation skills.
- Experience managing multiple accounts and competing priorities.
- Proficiency with CRM platforms such as HubSpot or Salesforce.
- Strong organizational skills and attention to detail.
- Customer-first mindset with strong business acumen and consultative problem-solving.
- Ability to build trust and credibility with executive-level stakeholders.
- Self-motivated, organized, and results-oriented; adaptable in a fast-paced environment.
- Collaborative team player with strong follow-through and accountabilit
About IT Management Corp. dba 101 VOICE
Private California IT services company providing managed networks, cloud communications, infrastructure, and security solutions to public-sector organizations.
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