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Customer Success Manager

NexGen Technologies
Boca Raton, USA
Full-time
Manager
Onsite
Discovered 6 days ago
CommunicationAccount management

Full Job Posting

If you have

  • Virtual Office and or Contact Center experience, we have the perfect position for you.
  • Are you Customer Service focused? Are you detail-oriented and like technology? Are you looking for growth opportunities while working remote? You’ve found it at NexGen!
  • High level of oral and written communication skills ·
  • Consultative, Project and Account Management skills are required
  • Ability to research subjects, with a commitment to provide continuous improvement
  • Ability to present in person or through the use of collaboration.
  • Able to work under pressure and think clearly in challenging situations
  • Ability to work under minimal supervision.
  • Compensation
  • Salary $50,000 + commission (on upsells and SLA achievements)
  • Our CSM’s can make up to $60,000

Skills

  • High level of oral and written communication skills ·
  • Consultative, Project and Account Management skills are required
  • Ability to research subjects, with a commitment to provide continuous improvement
  • Ability to present in person or through the use of collaboration.
  • Able to work under pressure and think clearly in challenging situations
  • Ability to work under minimal supervision.

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