Customer Success Executive
Skills
About This Role
Drive Post-Sales Success
: Own and lead the customer s post-sales transformation, aligning ServiceNow s offerings to customer goals, and bringing relevant industry thought-leadership to the table.
Foster strong relationships with C-Level executives to deliver on business outcomes.
Collaborate Strategically
: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow.
Leverage the right resources at the right time to ensure success.
Mitigate Risks and Drive Value
: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization.
Focus on Key Performance Indicators (KPIs)
: Guide and inspire the Customer Success team to meet critical operational KPIs adoption, technical health, renewals, customer satisfaction, and expansion.
Work closely with customers to align their roadmap and drive new revenue opportunities.
Foster Strategic Alignment
: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement.
Align business transformation insights with organizational goals to ensure long-term success.
Advocate for Innovation and Continuous Learning
: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals.
Foster a culture of agility and calculated risk-taking within the team.
Set Success Metrics and Milestones
: Establish clear, measurable success metrics with the customer, and regularly review progress.
Refine business transformation plans as needed to ensure milestones are met and value is realized
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Customer Success Manager, KSA
TrendAI · Riyadh
When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Trend Micro, a global cybersecurity leader, helps make the world saf
Skills
2 days ago
Apply Now↗Apply Now ↗MEA Customer Success Supervisor
Align Technology · الرياض
Description You will be responsible for development and execution of customer success activities and strategy. You will oversee the execution of the daily operative tasks of all team members across several countries in t
Skills
3 days ago
Apply Now↗Apply Now ↗Customer Success Manager - BytePlus (GenAI & SaaS) (Third-Party Associate)
ByteDance · Riyadh
Responsibilities About the Team Join the innovative BytePlus team, the enterprise technology arm of ByteDance. This is a once-in-a-lifetime opportunity to join the world's fastest-growing startup and the biggest unicorn
Skills
3 days ago
Apply Now↗Apply Now ↗Customer Success Manager
MOZN · Riyadh
About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence. We’re a diverse, collaborati
Skills
4 days ago
Apply Now↗Apply Now ↗Senior Customer Success Manager
MOZN · Riyadh
About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence. We’re a diverse, collaborati
Skills
4 days ago
Apply Now↗Apply Now ↗Customer Success Specialist
Client of Talent 360 · Riyadh
The role involves supporting customer onboarding, driving product adoption, and enhancing customer lifecycle experience through effective communication and problem-solving skills.
Skills
5 days ago
Apply Now↗Apply Now ↗Automation Customer Success Engineering (Security Lifecycle Management)
IBM · Riyadh
Introduction At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with co
Skills
6 days ago
Apply Now↗Apply Now ↗Automation Customer Success Engineering (ItOps & FinOps)
IBM · Riyadh
Introduction At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with co
Skills
6 days ago
Apply Now↗Apply Now ↗Customer Success Manager
Bizzdesign · Riyadh
Department: Customer Success Management Location: Riyadh, SA Description You’re an excellent candidate for Bizzdesign because you … Are based in Riyadh and able to work from the office 4 days per week Speak fluent Arab
Skills
1 weeks ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required